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userbom's avatar
4 years ago

Crash for no reaseon after using nvme ssd

Hello, yesterday i bought nvme ssd m2 kingston on 1 tb, and install it in my pc with reinstalling windows, before i was playing on hdd (have played 200 hrs) and now i have an issue - game crash after 0,5 min connection to online servers, without error alert, i have crash dump files, what i can do to help ea check this case? ( i cant load zip of dump files to the site, Unsupported extension type )

6 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @userbom,

    Welcome.

    That sounds odd indeed.

    So what you're saying is that you got a brand new Nvme SSD, did a complete reinstall of Windows, installed Windows on the Nvme SSD together with the game (everything is on the same SSD?), and now the game crashes?
  • userbom's avatar
    userbom
    4 years ago

    yep, i have some errors in windows report center 

    like: (translated with google from russian to english)

    Application discovery permission settings do not give Local Activation permission for COM server applications with CLSID
    {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
     and APPID
    {15C20B67-12E7-4BB6-92BB-7AFF07997402}
     use DESKTOP-GAQSSI9\Vasya with the SID (S-1-5-21-1921901092-494045978-2510250617-1001) and the LocalHost address (using LRPC) used in the application container Not available with the SID (Not available). This security permission can be changed using the service component administration tools.

    and

    Cannot find description for Event ID 56 from Application Popup source. The component that raised this event is not installed on this local computer or is corrupted. Install or repair the component on the local computer.
    
    If the event originated on a different computer, you may need to save the displayed information with the event.
    
    The following information has been added to the event:
    
    ACPI
    2
    
    The message resource exists, but the message was not found in the message table





  • userbom's avatar
    userbom
    4 years ago

    i found a problem, my pc master turn off PageFile for all drives.... i get some erorr, google it... find that problem is connected with virtual memory and then turn on PageFile for all drives and it works now!! but for now i have less 10 - 15 fps then on hdd.... will reinstall windows with my good old pc master.... this master who installed this cra*** will go in black list) 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @userbom,

    Hmm, that's indeed very odd!

    But just to be sure, you've found/fixed the issue now yourself?

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