2 years ago
crash
I recently bought Lenovo LOQ with RTX 4060 and AMD Ryzen 7 8845HS. When trying to get into the game, once it loads into the map my laptop crashes suddenly. Sometimes this doesn't happen and I can pla...
Hey there,
Do you get any error messages when the game crashes? If you could please share the following information that would be very helpful:
- screenshot of the error message if any
- list of troubleshooting steps already performed
- Provide a DxDiag: How to gather information on your PC using DxDiag
Thanks,
I couldn't get the crash code when my laptop crashed because it restarted really quickly but when the game crashed, it did not give any error messages.
I tried;
-Verifying game files,
-Updating all drivers
-Lowering all graphics
-Deleting cache folder in BattlefieldGameData.kin-release.Win32
-Using performance mode option in Lenovo Vantage
Yes, I have tried updating the drivers and changing the GPU.
No, game crashes does not affect my laptop, It happens in the middle of the game. However, while loading a map, my laptop can sometimes crash and restart. These did not happen for the last 4 days but now i get sudden freezes and my controls get locked for 5-10 seconds. (Like, if I was holding down D and Mouse button 1, even if i stop pressing them it would still press those buttons for 5-10 seconds after the freezes)