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GaMeBoY439748's avatar
3 years ago
Solved

Crashing on launch with DirectX Error

I recently built a new rig with a 4090 and wanted to test the game out with max settings at 4K 120Hz. I initially was able to run the game for a while on my previous settings, but when I increased the settings to max graphics settings, the game crashes. I am unable to even get to the menu. It only gets as far as showing the satellite orbiting Earth and that's it.

This is the error that pops up when it crashes.

Here are my rig specs:

  • Motherboard: ASUS ROG Crosshair Extreme X670E
  • CPU: AMD Ryzen 9 7950X
  • CPU Cooler: ASUS ROG LC RGB 360mm AIO
  • GPU: ASUS TUF RTX 4090 OC Edition
  • GPU Driver: GeForce Game Ready Driver 522.25 (10/12/2022)
  • RAM: G.Skill Trident Z RGB 32GB (2x 16GB) DDR5-6000 CL32
  • Storage: Samsung 980 Pro 2TB NVME SSD PCI-e Gen 4 x4
  • PSU: ASUS ROG Thor 1200W Platinum
  • OS: Windows 11 with latest updates

The only overclocking I have enabled are EXPO to OC my RAM to 6000 and an option in the BIOS enabled which OCs my CPU based on need. I can try disabling those to see if it helps. Also, my GPU is factory overclocked, and I tried running the game with the GPU in debug mode, which I've been told disables factory OC, but sadly this didn't work either. Still get the same error.

Other things I tried:

  • Repair game in EA app
  • Uninstalled and reinstalled game
  • Clean install of Nvidia Studio drivers instead of game drivers
  • Clean re-install of game ready drivers
  • Installed all latest Windows updates
  • Installed latest drivers for chipset and all other hardware via ASUS tool
  • Restarted PC

So far none of these things have worked to fix the issue. Since I was able to run the game for a bit before I changed my graphics settings, I am wondering if there is a way to restore to default settings outside of the game (since the game doesn't stay open long enough for me to change them back in-game). I know there is a settings file in %USERPROFILE%/Documents/Battlefield 2042/settings called PROFSAVE_profiile. I tried deleting this and launching the game to see if it resets, but I believe the EA app is restoring this file from a cloud save, so I keep getting the same settings back that could possibly be crashing the game.

If someone could point me to a default PROFSAVE_profile settings file, I'd love to try that to see if it works. Or if someone could tell me how to disable cloud sync'ing in the EA app so it doesn't keep restoring bad settings, that would be greatly appreciated. Or of course if anyone has any other ideas for a solution, I am all ears.

Please let me know if you need any more info from me, such as dxdiag, or any other logs or diagnostic data.

  • @GaMeBoY439748delete bf2042 folder in documents. Reboot system, start game platform as admin.
    Start your game !
    Now set your settings, dont forget your shaders/cache will need to be downloaded again during gameplay !

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