Forum Discussion

WaitDontSh00t's avatar
WaitDontSh00t
3 years ago

Crashing upon loading into a match

Hopefully someone can help me out..!

Here are my specs:

CPU: Intel Core i9-10900k @ 5.0Ghz

Mobo: ASUS Z590 ROG Hero XIII

Ram: Corsair Vengeance RGB Pro 32GB 4000Mhz

GPU: Asus TUF OC 4080

Cooling: Corsair H150i ELITE CAPELLIX 360mm RGB Water Cooling

PSU: Corsair HX1200

Storage: Western Digital WD Black 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Western Digital WD Black 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Samsung 850 Evo SSD 500GB Sequential Read 540 MB/s -- Sequential Write 520 MB/s
Samsung 850 Evo SSD 1TB Sequential Read 540 MB/s -- Sequential Write 520 MB/s
Samsung 960 Evo PCIe NVMe 1TB Sequential Read 3200 MB/s -- Sequential Write 1900 MB/s

-------------------------------------------

Game boots up fine, can navigate all the menus. Whenever I try to load into a match though, I'll see the map loading screen for a few seconds and then it hard crashes. I then see a "negative" colored image of my desktop of sorts and my PC reboots. No crash message or box, nothing like that. Hoping someone can help me out. No crash dumps in my BF2042 folder either. Drivers / software / windows all up to date as well.

technical issues

15 Replies

  • DarthFDG's avatar
    DarthFDG
    Hero+
    3 years ago

    Thanks for posting that @WaitDontSh00t.

    Some things to consider:

    - update your NVIDIA graphics drivers

    - use just 1 monitor while troubleshooting

    - resolve the crashes of Aac3572MbHal_x86.exe (an ASUS executable). This has caused issues with others, as you can see in this post. I'm fairly confident this is your issue, as you will see at the bottom of that report that this file has crashed multiple times.

  • WaitDontSh00t's avatar
    WaitDontSh00t
    3 years ago

    Sorry for the delayed response, work has been crazy.

    I'm still unfortunately having issues and BSODS when trying to play. I've followed your advice as well. 

    Any other possible tips? Sucks i haven't been able to play!

  • DarthFDG's avatar
    DarthFDG
    Hero+
    3 years ago

    You resolved all the issues in the Diagnostics section of the DXDIAG report?

  • DarthFDG's avatar
    DarthFDG
    Hero+
    3 years ago

    What did you do to stop the crashes with Aac3572MbHal_x86.exe?

  • DarthFDG's avatar
    DarthFDG
    Hero+
    3 years ago

    Yeah, that is certainly one way to take care of that.

    If you google that executable name, you will see some other fixes that suggest there may be someone about your system components that needs to be some corrected. There's some weird stuff out there like cables not being seeded correctly. Nonetheless, I encourage you to give them a look and see if they resolve your issue.

    This one is a stretch...

    I have that same AIO and recall it crashing my system at one point because firmware was not up to date. You may want to ensure that's up to date and then uninstall iCUE (at least for troubleshooting). FWIW I only used iCUE to initially configure the cooler and fans and haven't used it for over 6 months now.

  • WaitDontSh00t's avatar
    WaitDontSh00t
    3 years ago

    Everything is plugged in correctly and still only BF2042 is giving me this issue.

    I tried uninstalling iCue, but still having the problem unfortunately.

    This was the last crash:

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff80131cd377c
    P4: ffff870eb1566cb0
    P5: 0
    P6: 10_0_22621
    P7: 0_0
    P8: 768_1
    P9:
    P10:

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.13,538 PostsLatest Activity: 39 minutes ago