Hey everyone,
We are investigating the issue, no new updates with me but the team is on it.
Marking this as solved to highlight that we are actively investigating it.
/Atic
Game will only load into the main screen to connect to online services and then proceed to crash with the error in the screen shots attached.
I was not able to get into the beta as well. I'll refund the game until there is a fix.
CPU: Ryzen 1800x
GPU: GeForce 1070
Ram: 32gb
All drivers are clean installs as well. No issues with other games that require Dx12.
Adding onto my post. For me this solved it.
I ended up getting a 6700XT in replace of my 1070. However I still encountered the same issue as before, but was able to ultimately solve it. I did a clean windows install, which helped me actually be able to open the game this time, but I still kept getting a DX12 error before I could play.
My solution was down clocking my ram. Running 32gb 3200mhz originally, which has been mostly stable across normal uses. I dropped it from 3200-3122mhz (or whatever the next step down was) and have only had one DX12 error since then and have been able to play normally and reliably.
Also, just for info, I was having the same issue with Halo Infinite, down clocking my RAM to something more stable also resolved this issue with that game as well.
Current specs:
CPU: Ryzen 1800x
GPU: 6700XT Saphire Nitro
RAM: 32Gb
yeah updated windows lets me into the game without crashing, but unfortunately updating windows does not fix the game running like a$$.
*GAME NOW WORKING*
I upgraded my previous Windows 10 v1903 to v20H2 and the game is able to now get past the ship loading scene. I've played a few minutes and no crashes so far. Guess time will tell. * played for a couple hours now and no crash so I think this is fixed for me.
Glad the COMMUNITY was able to help me troubleshoot the issue with no help from EA.
Edition Windows 10 Pro
Version 20H2
Installed on 11/23/2021
OS build 19042.1348
Experience Windows Feature Experience Pack 120.2212.3920.0
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