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Piksved's avatar
Piksved
3 years ago
Solved

DirextX function "GetDeviceRemovedReason" in the game menu, cant even load maps

So this issue has existed since the game launched, and it still exists. I have tried anything one might be able to google their way to, everything in the 100+ page long thread about the issue, as wel...
technical issues
  • Piksved's avatar
    Piksved
    3 years ago

    Alright so I found something that stabilizes the game enough for it to be playable, reliably so it seems. Been playing the game for a week now (almost), and I get 1-2 crashes a day, meaning in a gaming session of anything from 2-6 hours, depending on my free time. I can't say for sure whether the RAM really did anything, but I think probably not. 

    After I installed the ram, I continued to google options for fixing it. Led me to the suggestion that I should set an FPS limit on the game though the nvidia control panel. I don't remember if I have tried this before, because I've tried so many things over the many months. Regardless, limiting the game to 40 fps has a dramatic effect. Like mentioned before, the game now crashes after hours, not minutes. Before, I was lucky if I made it into a round and got to shoot a bullet or two. Now, it might crash after 3-4 games, and then not again that day. 

    tldr: set frame rate limit to the game at 40-50, doesnt fix it, but stabilizes the game. 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
3 years ago

Thanks for the details @Piksved 

Need some more info from you can you add a Dxdiag so we can see what hardware and drivers you have? 

/Atic 

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    Have you tried older GPU drivers and have you tried a new windows account with admin rights? @Piksved,

    /Atic
  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @Piksved Hey man, crashes since day one you got BF20452 ?
    I do see some outdated drivers from 2019 and even 2017 !!!
    I also see problems with youre Synapse services !

    First update youre system drivers (chipset driver you use is from 2019 <-- way to old!).
    Try this:
    SYSTEM DRIVERS AND CHIPSET UPDATE

    Check the Youtube movie how to install , download and update ALL drivers.
    https://youtu.be/6UpzenfVOAA
    Open the web browser and enter url: https:\\www.drivereasy.com
    Click at Driver Update Tool in the upper bar and select Download Free Version.
    Click at the green button with the text DOWNLOAD DRIVER EASY NOW.
    When tool is downloaded select the file and run.
    Install Driver Easy Tool.

    Some drivers updates need to reboot your system, reboot system when needed,
    continue using Driver Easy untill 'ALL' drivers are updated.
    This free version allows only 1 download and 1 update at once.
    Reboot your system

    Now lets do a windows healty check also:
    SFC - Windows Health Check

    Press Windows key + 'R' ,typ CMD
    Press and hold down CTRL + SHIFT and press ENTER.
    When User Account Control shows up, click Yes.
    Use the following command lines, pressing Enter after each
    (make sure you wait till each of the commands is executed properly):

    sfc /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
    Reboot your system

    Now to make sure any other software/program is causing any issues with bf2042,
    you need to do a real cleanboot:
    Cleanboot / Msconfig

    reboot pc by a clean boot:
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
    Hide all Microsoft services, DISABLE (uncheck) ALL other processes, apps and services !

    Cleanboot is just a one time clean boot ! Next reboot all will be reset and a normal boot will be occure.
    Use msconfig to disable apps permanent each for new reboot.
    DISABLE ALL other processes, apps and services from booting with windows, check instructions below:
    Use the keyboard shortcut “Windows Key + R” and the “Run” window will open.
    In the text box, typ MSCONFIG and press Enter or OK and the MsConfig window will open".
    Select the tab STARTUP (select OPEN TASK MANAGER), and disable apps/programs by right click at them!
    Those disabled apps will no longer boot with Windows , till ya set them enabled again !

    Now test game and update us please !
    Cheers
    • Piksved's avatar
      Piksved
      3 years ago

      @EA_Atic Hi, so I have indeed tried older GPU drivers, no luck. I have not tried making a new windows account with admin rights, i will try that soon. 

      @Rokebo73 I have tried all of that. I did install some more drivers with driver easy, that didn't help unfortunately. Done clean reboot and the windows repair commands. None of it worked. ☹️ 

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