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Piksved's avatar
Piksved
3 years ago
Solved

DirextX function "GetDeviceRemovedReason" in the game menu, cant even load maps

So this issue has existed since the game launched, and it still exists. I have tried anything one might be able to google their way to, everything in the 100+ page long thread about the issue, as wel...
technical issues
  • Piksved's avatar
    Piksved
    3 years ago

    Alright so I found something that stabilizes the game enough for it to be playable, reliably so it seems. Been playing the game for a week now (almost), and I get 1-2 crashes a day, meaning in a gaming session of anything from 2-6 hours, depending on my free time. I can't say for sure whether the RAM really did anything, but I think probably not. 

    After I installed the ram, I continued to google options for fixing it. Led me to the suggestion that I should set an FPS limit on the game though the nvidia control panel. I don't remember if I have tried this before, because I've tried so many things over the many months. Regardless, limiting the game to 40 fps has a dramatic effect. Like mentioned before, the game now crashes after hours, not minutes. Before, I was lucky if I made it into a round and got to shoot a bullet or two. Now, it might crash after 3-4 games, and then not again that day. 

    tldr: set frame rate limit to the game at 40-50, doesnt fix it, but stabilizes the game. 

Rokebo73's avatar
Rokebo73
Seasoned Ace
3 years ago

@Piksved  Hey man , sorry for the very late reply !!!

I see you could update youre bios version , current is:
SMBIOSBIOSVersion
1002

at webiste there is already an :
PRIME B365M-K BIOS 2208
Versie 2208
9.57 MB
2021/07/24
Support Windows 11 by default, no settings changes required in the UEFI BIOS.

Update to the latest version of bios, it could solve this issue !
https://www.asus.com/nl/motherboards-components/motherboards/prime/prime-b365m-k/helpdesk_bios/?model2Name=PRIME-B365M-K
Page is in dutch , change language first !
If ya still got issues after flashing all the available bios versions , then its possible youre memory isnt compatible with youre cpu.
I did check https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/PRIME_B365M-K/memory_QVL.pdf?model=PRIME%20B365M-K
and could not find youre current memory in this list CMK8GX4M1A2666C16

To make sure memory isnt faulty , you could test each memory module seperate from each other.
But this could cause some performance issues cause you got 2x 8GB corsair modules !

PS its possible youre memory got some comptability issues with youre cpu , 
      maybe update memory to a faster and some more ram modules who

      are mention in the QVL list !!!


keep us up to date please !

Piksved's avatar
Piksved
3 years ago

@Rokebo73 Hey thanks for your continued help, I really appreciate it. 

I went and updated the BIOS to newest version from the link you provided. Put the file on a correctly formatted USB drive, and it went fine. The same actually does run better now, I can sometimes finish a map, most of the time I get about half of a round before it crashes. 

Regarding the RAM, I have been suspicious of my RAM for a little while. Others have reported that replacing the RAM fixed it. Considering buying these ones here just to see if it works: https://www.amazon.com/G-SKILL-Ripjaws-PC4-25600-Platform-F4-3200C16D-32GVK/dp/B0171GQR0C

Do you think they could be compatible? I looked them up on a compatibility checker, and they should be ok I think. 

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago

    @PiksvedHey, i do not see the partnumber from the memory F4-3200C16D-32GVK

    in the QVL list !
    I see you want to buy 2x 16GB 3200mhz from Gskill.

    In the list for 3200Mhz memory i see only those partnumbers:
    PANRAM PUD43200C164G4NJW - 4* 4GB SS N/A 16-18-18-39 1.35 DDR4-2666 ● ●

    MUSHKIN 997202F - 2*4GB SS N/A 15-15-15-36 1.2 DDR4-2666 ● ●

    G.SKILL F4-3200C16D-8GVKB - 2*4GB SS Samsung 16-18-18-38 1.35 DDR4-2666 ● ●

    APACER 78.BAGMD.AF20B - 2*4GB SS Hynix 16-16-16-36 1.35 DDR4-2666 ● ●

    PATRIOT PV48G320C6K - 2*4GB SS N/A 16-16-16-36 1.35 DDR4-2666 ● ●

    HyperX HX432C16PB3K4/32 - 4*8GB SS Hynix 16-18-18-36 1.35 DDR4-2666 ● ●

    ADATA AX4U3200W8G16-BGZ - 8GB DS Samsung 16-16-16-36 1.35 DDR4-2666 ● ●

    TEAM TFWD416G3200C16CBK - 16GB DS Samsung 16-18-18-38 1.35 DDR4-2666 ● ●

    TEAM TFWD48G3200C16CBK - 8GB DS Samsung 16-18-18-38 1.35 DDR4-2666 ● ●

    G.SKILL F4-3200C16D-16GTZR  -2*8GB SS N/A 18-18-18-38 1.35 DDR4-2666 ● ●

    G.SKILL CMD32GX4M2C3200C16(Ver5.39) - 4*8GB SS Samsung 14-14-14-34 1.35 DDR4-2666 ● ●

    CORSAIR CMK16GX4M2B3200C16(Ver4.24) - 2*16GB DS Hynix 16-18-18-36 1.35 DDR4-2666 ● ●

    CORSAIR CMU16GX4M2C3200C16(Ver5.39) - 8*8GB SS N/A 16-18-18-36 1.35 DDR4-2666 ● ●

    Team CMK32GX4M2B3200C16(Ver5.39) - 8GB SS Hynix 16-18-18-38 1.35 DDR4-2666 ● ●

    CORSAIR CMK64GX4M8B3200C16(Ver4.31) - 2*8GB DS Samsung 16-18-18-36 1.35 DDR4-2666 ● ●

    G.SKILL CMK16GX4M2B3200C16(Ver4.24) - 2*8GB DS N/A 16-16-16-36 1.35 DDR4-2666 ● ●

    CORSAIR CMU16GX4M2C3200C16(Ver5.39) - 2*8GB SS Hynix 16-18-18-36 1.35 DDR4-2666 ● ●

    G.SKILL F4-3200C16S-8GRKB - 8GB SS N/A 16-18-18-38 1.35 DDR4-2666 ● ●

    CORSAIR CMU32GX4M2C3200C16(Ver5.39) - 2*16GB DS Hynix 16-18-18-36 1.35 DDR4-2666 ● ●

    Hyper X HX432C16PB3K2/16 - 2*8GB SS Hynix 16-18-18-36 1.35 DDR4-2666 ●

    Better choose one from those memory modules !
    The compatibility checker is not a fav. tool for me, ya never know if its up to date and if ya get the correct mem, that compatbile with youre cpu at youre current motherboard !

    Check list , scroll down to page 6
    https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/PRIME_B365M-K/memory_QVL.pdf?model=PRIME%20B365M-K

    Cheers

    Ps its possible memory from compatibility checker is ok , but no guarantee till ya test it !!
    I did BOLD 2 lines for 32GB 3200,hz memory , team and gskill (only 2 modules for dual channel mode)
    Team CMK32GX4M2B3200C16(Ver5.39)

    G.SKILL CMD32GX4M2C3200C16(Ver5.39)

    32gb memory is not realy needed unless ya do some stuff with photo;s / music ect.
    32gb memory makes it possible to run more programs, but ya need also a decent cpu if ya use a lot of memory !

    EDIT: Check this link at page 15 please !!
    https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/PRIME_B365M-K/E15067_PRIME_B365M-K_UM_WEB.PDF?model=PRIME%20B365M-K

  • Piksved's avatar
    Piksved
    3 years ago

    You're right, it's not there. What a mine field, but I am learning a lot from all this, so thank you for that as well. 

    Right now I am looking at that long list and trying to find what is best, it's a real long list lol. Do you think I should stick to 2666mhz ram because it can't go higher anyway? 

    Also about the 32 gb, I do a fair amount of stuff in photoshop and similar software regularly, so I do like having a good bit of RAM. But obviously if my CPU can't keep up anyway, then its pointless. 

    Right now I would either get 

    Corsair Vengeance LPX DDR4-2666 C16 BK DC - 32GB

    or 

    Corsair Vengeance LPX DDR4 3200MHz 32GB

    Both are on the list, price is similar, but their MHz varies. Is there one you think is better? 

    Thank you so much. 

  • Piksved's avatar
    Piksved
    3 years ago

    So, I bought new ram, installed it, and the game crashes after 10 mins. Didn't matter. 

  • Piksved's avatar
    Piksved
    3 years ago

    Alright so I found something that stabilizes the game enough for it to be playable, reliably so it seems. Been playing the game for a week now (almost), and I get 1-2 crashes a day, meaning in a gaming session of anything from 2-6 hours, depending on my free time. I can't say for sure whether the RAM really did anything, but I think probably not. 

    After I installed the ram, I continued to google options for fixing it. Led me to the suggestion that I should set an FPS limit on the game though the nvidia control panel. I don't remember if I have tried this before, because I've tried so many things over the many months. Regardless, limiting the game to 40 fps has a dramatic effect. Like mentioned before, the game now crashes after hours, not minutes. Before, I was lucky if I made it into a round and got to shoot a bullet or two. Now, it might crash after 3-4 games, and then not again that day. 

    tldr: set frame rate limit to the game at 40-50, doesnt fix it, but stabilizes the game. 

  • vydenis's avatar
    vydenis
    3 years ago
    @Piksved Nice to know. It's the game.
  • Piksved's avatar
    Piksved
    3 years ago

    @vydenis Yeah, I am almost ready to conclude that too. The only things I have left to try, that I can think of, is replacing the GPU or re-installing windows. Not gonna bother with either, because the game is playable. It was not a very fulfilling solution, considering the problem is only lessened, not fixed. I still do not know the exact problem. I might still try to find out. 

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