Forum Discussion

WoWHotspur's avatar
3 years ago

DXDIAG error and game crashes since last update

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Geforce RTX 3070
Enter RAM memory size in GB 16
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Happen in different occasion. Bot waiting for connecting to a game but mostly after a game has occured
Please select your region Europe
On which server did this happen? Happened 10-12 times last days since last update
When did this happen? (dd.mm.yy hh:mm) 07-03-23 11:28
Summarize your bug I got diaxdg error all the time now since last update. Not sure if its because the ned bf 2042 update or due to new graphics driver update 531.18. Could not take a screenshot though but I saw another one was having the same problem in this forum and provided a screenshot. Been working fine since November without any problem so far
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the game with the new Geforce driver as stated before. I have attached dxdiag file + crashdump
What happens when the bug occurs? Game crashes and I get a dxdiag error pop up and need to close entire game
What should be happening instead? No crash

I have attatched dxdiag file but cant attach crashdump it seems :-(

4 Replies

  • Hi!

    I was trying to do it but rollback option greyed out. Could not unistall driver either :-(   So the only option seems to be removing card from device manager which im not sure I am recommended to do.    Any other suggestions?

  • JD_W0LF's avatar
    JD_W0LF
    3 years ago

    @WoWHotspur wrote:

    Hi!

    I was trying to do it but rollback option greyed out. Could not unistall driver either :-(   So the only option seems to be removing card from device manager which im not sure I am recommended to do.    Any other suggestions?


    I think most people would suggest doing a driver uninstall and fresh install of the old version drivers in order to get to that version... but I've never had problems simply installing whichever driver version I want without even uninstalling first. I think you'd be fine to simply find the old version and install it as is. You should be able to find it on nvidia's site, they'll have somewhere to find older drivers if you don't have the installer anymore. As an aside, this is why I always keep all my drivers for as long as I can sitting in my downloads folder.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @JD_W0LF wrote:

    @WoWHotspur wrote:

    Hi!

    I was trying to do it but rollback option greyed out. Could not unistall driver either :-(   So the only option seems to be removing card from device manager which im not sure I am recommended to do.    Any other suggestions?


    I think most people would suggest doing a driver uninstall and fresh install of the old version drivers in order to get to that version... but I've never had problems simply installing whichever driver version I want without even uninstalling first. I think you'd be fine to simply find the old version and install it as is. You should be able to find it on nvidia's site, they'll have somewhere to find older drivers if you don't have the installer anymore. As an aside, this is why I always keep all my drivers for as long as I can sitting in my downloads folder.


    Yeah, that could indeed also work. It's the less-drastic way of a roll-back.

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