Forum Discussion

ghost_goes_pew's avatar
3 years ago

DXGI_ERROR_DEVICE_RESET when alt-tab

Product:Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVidia RTX 3070 ti
Enter RAM memory size in GB 32 GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Everywhere
In which game menu were you when the bug occurred? Happens anywhere
Please select your region Europe
On which server did this happen? Europe
When did this happen? (dd.mm.yy hh:mm) 29/05/2023
Summarize your bug DirectX function "GetDeviceRemoveReason" failed with DXGI_ERROR_DEVICE_RESET ("The device failed due to a badly formed command. This is a run-time issue; The application should destroy and recreate the device.")
How often does the bug occur? Always (100%) 
Steps: How can we find the bug ourselves? Tabbing out of the game for any amount of time eventually leads to a dxgi error , whether it is 5 seconds or 2 minutes. 
What happens when the bug occurs? Screen goes black then comes back to normal, game crashes and produces error
What should be happening instead? Game should not crash

I've been playing for about 2 months without any issues until recently (2/3 days ago) when this issue started. The game plays perfectly fine without issues but the moment i alt-tab it can crash, sometimes it happens within 5-10 seconds of alt-tabbing and the time frame isn't consistent but it will always eventually crash if you wait a few minutes. 

-Tried updating graphics drivers and still get error, used DDU too.
-Enabled debug mode in nvidia control panel to stop any oc
-Disabled windows gpu scheduling
-Repairing game
-Reinstalling game
-Running game in dx12 
-Disabled any overlays
-Ran cleanboot
-Ran system file checker, no issues
-Tried deleting cache folder
-Disabled DLSS
-Tried running game in administator mode
-Disabled full screen optimizations
-Compatbility mode for windows8 and 7

-Updated windows

1 Reply

  • @ghost_goes_pew try windowed mode
    Als be aware of the issues with nvidia and multiple monitors and diffrent Hz and resolutions at those monitors / tv's

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