It looks like EA anti-cheat is causing my game to freeze and crash. It's been happening for a few weeks now. I've tried completely uninstalling the EA app and 2042 and reinstalling but the issue comes back after a few games.Looking at the Windows event viewer System Log, I see the following...File System Filter 'EAAntiCheat' (Version 10.0, ‎2024‎-‎09‎-‎26T11:00:23.000000000Z) unloaded successfully.The EAAntiCheatService service terminated unexpectedly. It has done this 2 time(s).It also will sometimes bluescreen my computer when launching the game with the 2042 EA Anti-Cheat splash screen.How do I fix this? It's driving me nuts.

@ryan_lever HCI MemTest is the best memory tester I've used. It helped me track down memory corruption errors on my PC.You can scan memory faster by launching a bunch of MemTest windows.For example launch 8 MemTest windows and have each window test 2GB of memory.8 x 2 = 16GB of RAM being scanned.Check CPU usage in Windows Task Manager (alt + ctrl + del). Keep launching MemTest windows until 90% of the CPU is being used.If it takes 12 MemTest windows for 90% CPU usage. Then divide how much RAM you have by 12.For example, if you have 16GB of RAM then divide that by 12 MemTest windows.16 ÷ 12 = 1.33333 GB to test for each MemTest window.1.33333 GB x 12 = 16GBhttps://hcidesign.com/memtest/Let it test to 100%1GB = 1,024MB

I just got the bluescreen error again when trying to launch the game.Error: KMODE_EXCEPTION_NOT_HANDLED (1e)File: eaanticheat.sys

@Kantong this message: File System Filter 'EAAntiCheat' (Version 10.0, ‎2024‎-‎09‎-‎26T11:00:23.000000000Z) unloaded successfullyis normal when ea ac stops unexpectedly, but i can be many other reasons why bf2042 quits/stops.Post dxdiag and what troubleshoot did ya already do ?Cheers

@Rokebo73 wrote:@Kantongthis message: File System Filter 'EAAntiCheat' (Version 10.0, ‎2024‎-‎09‎-‎26T11:00:23.000000000Z) unloaded successfullyis normal when ea ac stops unexpectedly, but i can be many other reasons why bf2042 quits/stops.Post dxdiag and what troubleshoot did ya already do ?CheersTroubleshooting:As mentioned I reinstalled the ea app and 2042 entirely. I've updated all the drivers on the PC, short of reinstalling windows I'm not sure what else I can do. The windows logs only indicate that 2042 and ea anti cheat are stopping. Not sure if it's related but, I've also noticed I get a similar problem playing bf3 with punkbuster often. The game will just exit with no visible errrors. I don't have the issue with BF1, BF4 or BFV. The bluescreen issue I have seems specifically related to EA Anti-Cheat. I can't remember exactly what it says but it mentions the file at fault is something like eaanticheat.sys. I do also occasionally get a different error on the BF2042 loading splash saying something like "EA Anti-Cheat failed to load try restarting the application." I've gotten a similar error that says to restart the computer. I'll have to take a picture of it next time I see it. I've attached my dxdiag.Windows application log BF3 errors:Faulting application name: PnkBstrB.exe, version: 0.0.0.0, time stamp: 0x558ad3c8Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x02e2e925Faulting process id: 0x0x1BFCFaulting application start time: 0x0x1DB144D0F5D1021Faulting application path: C:\Windows\SysWOW64\PnkBstrB.exeFaulting application name: bf3.exe, version: 1.6.0.0, time stamp: 0x511c9356Faulting module name: bf3.exe, version: 1.6.0.0, time stamp: 0x511c9356Exception code: 0xc0000005Fault offset: 0x001454beFaulting process id: 0x0x7A84Faulting application start time: 0x0x1DB144D09E59F2BFaulting application path: D:\Games\Battlefield 3\bf3.exeFaulting module path: D:\Games\Battlefield 3\bf3.exe

@Kantong I see ya use a 13th gen CPU.Did ya set any bios settings?Updated bios to latest version, so intel baseline will be flashed and enabled ? (13th and 14th gen got stability , Mhz , heat issues)I see also microsoft.NET runtime errors, did ya update/repair those already ?Ya can find those files x86 and x64 at <<-- standard bf2042 install location can be different -->> C:\Program Files\EA Games\Battlefield 2042\__Installer\vc\vc2015\redistAlso some windows updates that didnt finished or get in an error , check for latest windows updates.Also do this:Press Windows key + 'R' ,typ CMDPress and hold down CTRL + SHIFT and press ENTER.When User Account Control shows up, click Yes.Use the following command lines, pressing Enter after each(make sure you wait till each of the commands is executed properly):sfc /scannowDISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealthNow reboot system and test game.Still issues , do a cleanboot:reboot pc by a clean boot:https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3ddHide all Microsoft services, DISABLE (uncheck) ALL other processes, apps and services !Cleanboot is just a one time clean boot ! Next reboot all will be reset and a normal boot will be occure.Use msconfig to disable apps permanent each for new reboot.- In the search box on the taskbar, type msconfig and select System Configuration from the results.- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.- On the Startup tab of System Configuration, select Open Task Manager.- Under Startup in Task Manager, for each startup item, select the item and then select Disable.- Close Task Manager.- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.Now test game again.Cheersps make sure ya use the latest BIOS version for your system.

EA Anti-Cheat crashing game | EA Forums

17 Replies

boggiaiz777
8 months ago
did you manage to solve it? i've the same problem with fc25
Kantong
Seasoned Novice
8 months ago
My issue ended up being my CPU. I made a support ticket with Intel and they sent me a replacement CPU. No issues since the replacement was installed.
ryan_lever
8 months ago
Your PC caused anti-cheat to crash? I have 7800x3d and it just happened to me. Got a full crash plus reset with BSOD in event viewer.
Kantong
Seasoned Novice
8 months ago
I was having the problem with problem with pretty much any any cheat that is kernel-level, not just EAs. So, Riot's Vanguard, Easy Anti-Cheat, CoD's Riochet, etc. I spent a few weeks looking into it and it seems the memory in my computer was getting corrupted by the cpu and then the anti-cheat was bluescreening because of it.
ryan_lever
8 months ago
How did you figure that out? I am having an issue where sometimes my computer doesn't turn off after shutting down. It happens randomly, and sometimes, it shuts down and turns off fine.I even had a ram stick die in my PC middle of September. The ram was replaced and the PC was fine for a couple months and now the issue is back again. Maybe I am having the same issue? How would I test for that? Would windows memory diagnostic tell me anything?
OskooI_007
Seasoned Ace
8 months ago
@ryan_lever HCI MemTest is the best memory tester I've used. It helped me track down memory corruption errors on my PC.

You can scan memory faster by launching a bunch of MemTest windows.

For example launch 8 MemTest windows and have each window test 2GB of memory.

8 x 2 = 16GB of RAM being scanned.

Check CPU usage in Windows Task Manager (alt + ctrl + del). Keep launching MemTest windows until 90% of the CPU is being used.

If it takes 12 MemTest windows for 90% CPU usage. Then divide how much RAM you have by 12.

For example, if you have 16GB of RAM then divide that by 12 MemTest windows.

16 ÷ 12 = 1.33333 GB to test for each MemTest window.

1.33333 GB x 12 = 16GB

https://hcidesign.com/memtest/

Let it test to 100%
1GB = 1,024MB
ufubo
7 months ago
Have you been able to solve it? I installed my first AM5 motherboard with 7800x3D yesterday and now I have the same problem. That's interesting though, I could play the game yesterday evening shortly after first boot. Then I slept, and today I get those annoying Crash Report Handler windows with a link to EA Help page which does not exist.

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EA Anti-Cheat crashing game

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