EA is breaking the law in New Zealand and Australia
On release, Battlefield 2042 crashes when you are using an AMD Radeon VII graphics card. After three weeks, the game still crashes. There is no fix for this, no driver update, no Windows setting, nothing can help. If you are using a Radeon VII, you will ALWAYS crash. And there is nothing that AMD can do to fix it, this is a problem entirely caused by Battlefield 2042.
Under New Zealand law : https://en.wikipedia.org/wiki/Consumer_Guarantees_Act_1993 and under Australian law: https://en.wikipedia.org/wiki/Australian_Consumer_Law , a consumer has the right to request a refund for any faulty product.
Note that you can't request a refund because "you changed your mind". But by law you can request a refund if the product is DEFECTIVE.
- I own a Radeon VII. This means that the game is defective for me. I literally cannot play, because the game is broken.
- I live in New Zealand.
- Under NZ law, I am entitled to a refund.
Despite asking for a refund 3 times, I have been told that I can't get one.
That means that EA is breaking New Zealand law.
Any person in New Zealand or Australia who has a Radeon VII is, by law, allowed to request a refund for Battlefield 2042. Right up until it is actually patched and working.
