Forum Discussion

RedneckWreckTom's avatar
RedneckWreckTom
3 years ago

EA: Please explain to the community : connectivity issues

Hi, If I try to connect from Japan, I can no longer connect to the EA servers and the game. I have tried with different ISPs and still no joy. I have checked everything and tried ALL the suggested p...
technical issues
Rokebo73's avatar
Rokebo73
Seasoned Ace
3 years ago
@RedneckWreckTom it is possible theat a (some) "hop" got disconnects some where in the line youre data is past to.
Youre isp could check if any "hop" has some issues /blocks / updates that causes those problems.

Sometimes ya need to reset all connection at home, modem/router/pc settings ect ect ect.
Reset settings at youre pc to see if it helps youre issue:
NETWORK RESET

Press Windows key + 'R' ,typ CMD, Press and hold down CTRL + SHIFT and press ENTER.
When User Account Control shows up, click Yes.

copy and paste the following commands by pressing enter at the end of each command line:
netsh winsock reset
netsh int ip reset
netsh advfirewall reset
netsh winhttp reset proxy
ipconfig /release
ipconfig /flushdns

Now Shut down the PC.
Unplug power cables from PC and modem/router for about 1 minute (unplug power cables).
Plugin power cable from the router/modem and wait till it's back online.
Plugin power cable from the PC.
Boot your system

This will also reset youre firewall, so if ya boot bf2042 again,for example , a firewall popup will ask to grant acces again.

Cheers
RedneckWreckTom's avatar
RedneckWreckTom
3 years ago

Hi @Rokebo73  ,

A good summary of all the things you can do to try and solve connectivity problems (assuming it our side and not EA's).

If you want to see which hop has problems in your connection, you can also do a TRACERT on the IP address (or DNS name) of the server in CMD. It is good up to 30 hops.

Cheers

  • RedneckWreckTom's avatar
    RedneckWreckTom
    3 years ago

    Here we go again...

    Persistence data connection problem. Nothing has changed in my connection. EA can blame the users all it wants, this instability simply does not make any sense.

    Oh well, life goes on.

    • TadejDem's avatar
      TadejDem
      3 years ago

      Nothing new from EA. They just don't care about making their games actually playable. All they care about is getting our money. But that will change for future EA games since a lot of people (myself included) will never buy anything from EA again

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Hi all,

        If you are experiencing connection issues right now, the teams are aware of it and investigating. We're tracking it in this thread.

    • RedneckWreckTom's avatar
      RedneckWreckTom
      3 years ago

      Actually, today is a good example.

      EA is saying its servers are all ok, meanwhile there is a huge spike in people unable to connect to BF 2042 when looking at downdetector.com . So there is a huge disconnect between what EA sees and what the users are experiencing. No wonder this instability never gets fixed since they think everything is fine.

      Unless they know there is a problem and they are not acknowledging it. I can't believe that would the case though.

      Meanwhile at EA.....

      • RedneckWreckTom's avatar
        RedneckWreckTom
        3 years ago

        @EA_Leeuw ,

        Thanks for the update. I will keep an eye on the other thread then.

        Good to know I am not crazy after all but sorry to hear others are having the same problem.

        I hope EA will provide a post-mortem as to what happened. I would really love to understand these connectivity issues.

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