EA Xbox game pass Battlefield 2042 fails to start up
Hey, I'm having issues with battlefield 2042 in PC, I have the most recent version of Windows 11 and follow some of the common solutions posted in the forum, but anything work.
Looking into the EA services logs, there are a lot of errors:
[{"authenticated":true,"criticalOffline":false,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"command":"catalog-sal","dura":151,"size":11},"taxonomy":"entl.load.succ","throttleCount":0,"timestamp":"2024-04-10T23:15:51.138","weight":0.0}]
617 [2024-04-10T23:15:51.138Z] PID: 17576 TID: 17600 INFO (eax::services::TelemetryDispatcher::Impl::send) Telemetry event discarded due to stochastic culling: [entl.load.succ]
618 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 INFO (eax::components::contentLibrary::ContentLibraryComponent::Impl::reconcileStores) Reconcile Stores Called
619 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 INFO (eax::components::contentLibrary::buildMapOfferIdToBaseSlug) buildMapOfferIdToBaseSlug() called.
620 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0004592]
621 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0004592]
622 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109552213]
623 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Steam.OFR.50.0000009]
624 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000488]
625 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000488]
626 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109552213]
627 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109551006]
628 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109551006]
629 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000428]
630 [2024-04-10T23:15:51.139Z] PID: 17576 TID: 17748 WARN (eax::components::contentLibrary::buildMapOfferIdToBaseSlug::<lambda_1>::operator ()) Can't find base game slug for offerId=[Origin.OFR.50.0000428].
631 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000428]
632 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 WARN (eax::components::contentLibrary::buildMapOfferIdToBaseSlug::<lambda_1>::operator ()) Can't find base game slug for offerId=[Origin.OFR.50.0000428].
633 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 INFO (eax::components::contentLibrary::ContentLibraryComponent::Impl::applyEntitlementFilters) Content store suppression of offer IDs enabled=[true]
634 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 INFO (eax::components::contentLibrary::ContentLibraryComponent::Impl::applySuppressedEntitlementFilters::<lambda_1>::operator ()) entitlement for offerId [OFB-EAST:109552153] is suppressed by another offerId and will be removed.
635 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 INFO (eax::components::contentLibrary::ContentLibraryComponent::Impl::applySuppressedEntitlementFilters::<lambda_1>::operator ()) entitlement for offerId [OFB-EAST:109552153] is suppressed by another offerId and will be removed.
636 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 INFO (eax::components::contentLibrary::fixParentChildRelationships) fixParentChildRelationships() called.
637 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 ERROR (eax::components::contentLibrary::fixParentChildRelationships) DLC with offerId=[Origin.OFR.50.0000428] does not have a link to 'parent' base game and can't be fixed based on empty base slug.
638 [2024-04-10T23:15:51.140Z] PID: 17576 TID: 17748 ERROR (eax::components::contentLibrary::fixParentChildRelationships) DLC with offerId=[Origin.OFR.50.0000428] does not have a link to 'parent' base game and can't be fixed based on empty base slug.
639 [2024-04-10T23:15:51.146Z] PID: 17576 TID: 17748 INFO (eax::components::contentInstall::ContentInstallComponent::Impl::handleMessage) Entitlement data changed
640 [2024-04-10T23:15:51.154Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0004592]
641 [2024-04-10T23:15:51.155Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR.50.0004592] slug []
642 [2024-04-10T23:15:51.155Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0004592]
643 [2024-04-10T23:15:51.155Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR.50.0004592] slug []
644 [2024-04-10T23:15:51.157Z] PID: 17576 TID: 17748 INFO (eax::domain::model::content::entitlementHelpers::findBestByOfferId) Could not find entitlement for offerId [Origin.OFR.50.0001452]
645 [2024-04-10T23:15:51.157Z] PID: 17576 TID: 17748 INFO (eax::domain::model::content::entitlementHelpers::findBestByOfferId) Could not find entitlement for offerId [Origin.OFR.50.0001452]
646 [2024-04-10T23:15:51.157Z] PID: 17576 TID: 17748 INFO (eax::domain::model::content::entitlementHelpers::findBestByOfferId) Could not find entitlement for offerId [Origin.OFR.50.0001452]
647 [2024-04-10T23:15:51.158Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109552213]
648 [2024-04-10T23:15:51.158Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[OFB-EAST:109552213] slug []
649 [2024-04-10T23:15:51.158Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::reconcileContentInstallInfo) Unable to create install info for offerId [Steam.OFR.50.0000009] due to missing softwareId.
650 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000488]
651 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR.50.0000488] slug []
652 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000488]
653 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR.50.0000488] slug []
654 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109552213]
655 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[OFB-EAST:109552213] slug []
656 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109551006]
657 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[OFB-EAST:109551006] slug []
658 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [OFB-EAST:109551006]
659 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[OFB-EAST:109551006] slug []
660 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000428]
661 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR.50.0000428] slug []
662 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::domain::model::content::EntitlementStore::getBaseSlug) Unable to locate base slug for Entitlement [Origin.OFR.50.0000428]
663 [2024-04-10T23:15:51.159Z] PID: 17576 TID: 17748 ERROR (eax::components::contentInstall::ContentInstallComponent::Impl::getBaseSlug) Unable to get base slug for entitlement with offerId=[Origin.OFR.50.0000428] slug []
664 [2024-04-10T23:15:51.163Z] PID: 17576 TID: 17748 INFO (eax::domain::model::RegistryFilePath::existsFromBasePath) path=[__Installer\installerdata.xml] does not exist.
path.c_str=[__Installer\installerdata.xml]
basePath=[] from registry=[HKEY_LOCAL_MACHINE\SOFTWARE\Respawn\Apex\Install Dir]
665 [2024-04-10T23:15:51.167Z] PID: 17576 TID: 17748 INFO (eax::components::contentInstall::ContentInstallComponent::Impl::handleMessage) Entitlement data changed
666 [2024-04-10T23:15:59.404Z] PID: 17576 TID: 17748 INFO (eax::apps::IpcServerBackgroundService::gameRunStatus) game=[battlefield-2042] offer=[Origin.OFR.50.0004491] RunStatus=[Stopped]
667 [2024-04-10T23:15:59.404Z] PID: 17576 TID: 17748 INFO (eax::components::contentInstall::InstallQueue::resumeQueueIfActivePreGameLaunch) InstallQueue::resumeQueueIfActivePreGameLaunch() called
668 [2024-04-10T23:19:18.941Z] PID: 17576 TID: 17748 INFO (`anonymous-namespace'::overwriteOriginRegistryKeys) Origin Keys have already been set, no need to reset them.
669 [2024-04-10T23:19:19.816Z] PID: 17576 TID: 17748 INFO (eax::apps::IpcServerBackgroundService::gameRunStatus) game=[battlefield-2042] offer=[Origin.OFR.50.0004491] RunStatus=[Running]
670 [2024-04-10T23:19:19.816Z] PID: 17576 TID: 17748 INFO (eax::components::contentInstall::InstallQueue::pauseQueue) InstallQueue::pauseQueue() called, reason=[GameLaunch]
671 [2024-04-10T23:21:22.556Z] PID: 17576 TID: 17608 ERROR (eax::services::graphql::SubscriptionConnectionManager::processMessage) Unknown message type [connection_error] received on GraphQL subscription socket. Full message: {"type":"connection_error","payload":{"message":"Cannot read properties of undefined (reading 'split')"}}
