Hello i need some helpI have a issue with EA anticheat unacceptable configuration (115)Can you give me some solution plsThank you

I try but still have a same problem , I reinstall EA App , reinstall game and Reset Windows but not working

@EA_Barry The Battlefield series is undoubtedly a good game, but your EA app and anti cheating are just a piece of *. Those who really cheat are still cheating, but many green players like me cannot play it. In fact, in the same computer environment, games from other companies won't have as many problems as you do

Had this issue on the ROG Ally, and here's how I fixed it after dealing with it for over 1 year and not being able to play FC24 at all.1. Uninstall EA APP and reinstall it in default location2. Move Game files to default path and "redownload", this will detect the game and repair game files3. Uninstall any other Anti-Cheat (mine was Easy Anti-Cheat EOS from Epic Games)4. Create exclusions in the windows security (Privacy & Security > Virus and Threat Protection > Manage settings > Exclusions: - - C:\Program Files\EA\AC - - C:\Program Files\EA Games5. Go to each of the EA Anti-Cheat locations listed below and add the Certificate manually <---- THIS IS VERY IMPORTANT-- Right click > Properties > Digital Signatures > Highlight Electronic Arts one > Details > View Certificate > Install Certificate-- This goes for the following paths (6 total):---- "C:\Program Files\EA\AC\EAAntiCheat.GameService.exe"---- "C:\Program Files\EA\AC\EAAntiCheat.GameService.dll"---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\EAAntiCheat.GameService.exe"---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\EAAntiCheat.GameService.dl"---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\_installer\EAAntiCheat\EAAntiCheat.GameService.exe"---- "C:\Program Files\EA Games\<The EA Game You're trying to play>\_installer\EAAntiCheat\EAAntiCheat.GameService.dll"6. Run EA App and the game as admin for good measure.7. EnjoyAgain, this took 1 year to find out. I really hope it helps someone out.

I had this issue too, i did everything like using DISM++, updating Windows, restarting my computer, reinstalling EA anticheat, validating game files, reinstalling the EA app, uninstalling possibly problematic software, but yet it turned out installing it on my C drive instead of my F drive fixed it. Such * i had to waste 10 hours troublshooting this because their stupid anti cheat doesnt like being installed on a different drive.

I've merged some other threads about this issue with this one.

Error EA anticheat unacceptable configuration 115

55 Replies

Rokebo73
Seasoned Ace
5 months ago
@Benziboy1998 Check this topic , please try this and update us

https://answers.ea.com/t5/Technical-Issues/Battlefield-2042-Crashing-PC-windows-11/m-p/13935643#M60787

cheers
Benziboy1998
6 months ago
@Rokebo73 No, I just switched to an old mouse and when I enter the 2042 game room, it crashes. In Steam's game properties - Verify Game Integrity, every game verification will show that three files are missing, and then Steam will automatically download the missing three files
EAAntiCheat.GameServiceLauncher.dll，EAAntiCheat.GameServiceLauncher.exe，preloader_l.dll。
But the funny thing is, based on my observation, the verification process first deleted the three files above, and then it showed that the three files were missing, and Steam downloaded them again. I think the reason may be that the EA anti cheat file has bugs in adapting to certain computers, and the game itself should not have any problems. And I am not the only one who has experienced this situation. There are many people who have the same problem, but miraculously, another group of people can function normally.
Additionally, in previous tests, I have followed the method provided in this article to start and shut down almost all program services in safe mode, but there have been no significant changes. Many people have already refunded due to these malicious bugs, but I don't want a refund. I just want to see if this game can be played in future updates
Rokebo73
Seasoned Ace
6 months ago
@Benziboy1998 Do ya run something like armoury crate ?
Or any software for controllers ?
Benziboy1998
6 months ago
@Rokebo73 I have added all the storage disks on my computer and updated the latest drivers in the Windows Security Center - Virus and Threat Protection - Exclusion section, but it still doesn't work. I estimate that there may be a bug in the game program. I will try again in the next game update, hoping that the problem can be solved. I have spent more than 20 hours trying various solutions to this problem. Apart from the antivirus program that comes with Windows, there are no other antivirus programs on my computer, and 2042 is the only game that I cannot play on my computer. Some games even crash when I enter the room.
Rokebo73
Seasoned Ace
6 months ago
@Benziboy1998 Do ya run any antivirus ?
Is the EAAntiCheatService add to the list of the exceptions in this antivirus/security software?

I see also an issue with youre nvdia driver , download latest driver here:
https://www.nvidia.com/en-us/drivers/

Cheers
ElliotLH
Hero+
6 months ago
I've merged some other threads about this issue with this one.
Benziboy1998
6 months ago
dxdiag
DxDiag.txt108 KB
Rokebo73
Seasoned Ace
6 months ago
@Benziboy1998 Post youre dxdiag please.

Thanks
Benziboy1998
6 months ago
Computer logs:

Unable to find the description for event ID 1 from the source application. The component that caused this event is not installed on the local computer, or the installation is damaged. You can install or repair components on your local computer.
If the event occurs on another computer, the display information must be saved in the event.
The following is the information contained in the event:
EAAntiCheatService
ExitType： 115 （37）
The message resource exists, but the message cannot be found in the message table.

-<Event XMLNS=“ http://schemas.microsoft.com/win/2004/08/events/event ">
-<System>
<Provider name="Application"/>
<EventID qualifier="49154">1</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<opcode>0</Opcode>
<Keywords>0x8000000000000</Keywords>
<TimeCreated SystemTime=“2024-08-22T06：03：01.9459022Z" />
<EventRecordID>119408</EventRecordID>
<Related/>
<Execute ProcessID="0" ThreadID="0"/>
<Channel>Application</Channel>
<Computer>DESKTOP-UAG5Q5H</Computer>
<Safety/>
</System>
-<Event Data>
<Data>EAAntiCheatService</Data>
<Data>ExitType：115 （37）</Data>
</Event Data>
</Event>

The game crashed within one or two minutes without any error reports, and all possible methods have been tried. If there are errors in the game, please fix them as soon as possible. The total game time is 2.5 hours, all of which is spent on entering and exiting the game. Except for this game, all other EA games are completely normal. Even for intellectually disabled individuals, Apex now has fewer errors
Benziboy1998
6 months ago
@EA_Barry 无法找到来自源 Application 的事件 ID 1 的描述。本地计算机上未安装引发此事件的组件，或者安装已损坏。可以安装或修复本地计算机上的组件。

如果该事件产生于另一台计算机，则必须在该事件中保存显示信息。

以下是包含在事件中的信息:

EAAntiCheatService
ExitType: 115 (37)

消息资源存在，但在消息表中找不到该消息。

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Error EA anticheat unacceptable configuration 115

55 Replies

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