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RustyHume's avatar
RustyHume
Seasoned Newcomer
5 years ago
Solved

Failed to start the game (2)

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 3090
Enter RAM memory size in GB 32
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Start up
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 9/12/21
Summarize your bug Failed to start the game ๐Ÿˆ shows when trying to run game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to start game
What happens when the bug occurs? Failed to start the game ๐Ÿˆ is displayed
What should be happening instead? Game should start

โ€Œ

Bug

bug
  • Irvin1251's avatar
    Irvin1251
    5 years ago

    Product: Battlefield 2042
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number RTX3080
    Enter RAM memory size in GB 64
    Are you using any software with an overlay? No
    Which part of the game is the issue happening in? Game Menu
    In which game menu were you when the bug occurred? Failed to launch game
    Please select your region North America
    On which server did this happen?
    When did this happen? (dd.mm.yy hh:mm) 09.12.21 03.00
    Summarize your bug Game failed to launch ๐Ÿˆ error
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Have Webroot installed
    What happens when the bug occurs? Game failes to launch
    What should be happening instead? Game should be launching

    โ€Œ

    Game fails to launch if you have Webroot installed, uninstalling it makes it so you can play the game, but you run the risk of not having an antivirus on your pc, I personally dont suggest uninstalling it. Have talked to customer service about it, and they know that it is an issue, they are looking into it.

18 Replies

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  • K0DE_3's avatar
    K0DE_3
    New Rookie
    5 years ago

    I had the same issue and also use Webroot. I went so far as to reset my PC and reinstall Windows. But I was still getting the error even though Webroot was not installed after the reset. But I did have a Webroot Chrome extension installed and there were a few Webroot services running in msc.services still. I removed all traces of Webroot including the extension and now I can play BF 2042 again.

  • 7thRidero's avatar
    7thRidero
    5 years ago

    Another patch anopther time I have spent hours to make this game to run, 

    I Have this issue and I DO NOT have webroot installed, any help?

    I can believe how you destroyed a franchise like Battlefield, just by trying to first making a Battle-Royale abort then trying to mend it.

  • K0DE_3's avatar
    K0DE_3
    New Rookie
    5 years ago
    @7thRidero wrote:

    Another patch anopther time I have spent hours to make this game to run, 

    I Have this issue and I DO NOT have webroot installed, any help?

    I can believe how you destroyed a franchise like Battlefield, just by trying to first making a Battle-Royale abort then trying to mend it.

    I had a friend that also had the issue but did not use Webroot. He followed the steps in this video and it fixed his problem. https://youtu.be/GNl0hmYMtB4 

    After searching for answers to this issue for several days this seems to be a common issue with games that use EAC after updates. I have seen many Apex and Fortnite forums (EAC games) that talk about EAC errors. Also check this EAC trouble shooting page https://www.easy.ac/en-us/support/game/issues/errors/

  • Casmo0's avatar
    Casmo0
    Seasoned Newcomer
    5 years ago
    so i may have found a work around.....? i downloaded (avg) antivirus "just the .exe for install.... i clicked the installation and than ran bf2042 and it started right up lol..... i cancled the install and it failed to start again . get the install from avg website and try as a work around. just launch the avg installer and do nothing with it. leave the installer open and launce the game. lemme know if it worked
  • Casmo0's avatar
    Casmo0
    Seasoned Newcomer
    5 years ago
    so i may have found a work around.....? i downloaded (avg) antivirus "just the .exe for install.... i clicked the installation and than ran bf2042 and it started right up lol..... i canceled the install and it failed to start again . get the install from avg website and try as a work around. just launch the avg installer and do nothing with it. leave the installer open and launce the game. lemme know if it worked. also i was drunk off my * finding this.. confirmed by sober me....launched game it failed... relaunched the game using the same method and it ran... maybe a fluke worth a try tho.... i also use webroot.. didnt have to shut it down or uninstall/ install anything.

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