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EverMellow
2 years agoSeasoned Rookie
I'm betting at this point that it's a bug. I've seen PS4, PS5, Xbox One, and Xbox Series folks all saying that even with the update they don't even see the items in game. Some have had luck opening the game on their PC, swapping the items on, then going back to console to make them appear, but that's been pretty inconsistent as well. It worked for some, others it stayed for a day then reverted, an hour, so on.
Just what I've observed so far. Seems to be effecting a large amount of the playerbase, really hoping they can get this ironed out soon.
ElliotLH
2 years agoHero+
To the best of my knowledge this isn’t platform or generation specific, so it'd probably be worthwhile opening a case with EA Help.