Forum Discussion
EA_Illium
EA Staff (Retired)
4 years ago@baz-e-baz What type of monitors are you using? When I look I think the lights might be shifted, for me the red light it apart of a fixture (but its more to the left)
4 years ago
Hi, Hereby a video of the error. Flashes and colored dots.
I've uploaded the video:
I've used multiple screens (TV Phillips, monitor SamSung 4k and monitor Acer HD) and different HDMI-cables to test Battlefield 2042 XS. All with the same problem...
The Battlefield Xbox One editions works fine.
Also other games work perfect.
Hope that you can help me out.
- EA_Illium4 years ago
EA Staff (Retired)
@baz-e-baz Thanks for the video, to check have you tried the following?
- Clear Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Clear Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
- Delete local save
- Press the Xbox button on your controller to open the guide, and then select My games & apps.
- Highlight the game, press the Menu button on your controller, and then select Manage game & add-ons.
- In the menu on the left side of the screen, scroll down to Saved Data, then highlight the saved data for your gamertag on the right and press the A button on your controller.
- You'll be prompted to confirm deletion of this game save data:
- Delete from console removes the local copy of this save. You can get it from the cloud the next time you play.
- Delete everywhere removes your saved data from this console, the cloud, and all other consoles you play on.
- Cancel leaves your data intact.
- 4 years ago@EA_Illium Thanks for your help, unfortunately it didn’t work. I’ve tried all three options.
Greetings, Bas- EA_Illium4 years ago
EA Staff (Retired)
Heyt @baz-e-baz Thanks for trying these steps, we did recently some upcoming changes, we can check after this update this week to see if this continues.
- Clear Persistent Storage
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