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baz-e-baz's avatar
baz-e-baz
4 years ago

Flickering screen with colored dots Xbox series X

can’t play Battlefield 2042 on Xbox series x without flickering screen with colored dots. This doesn’t happen in the menu’s or other new games. Even tried otter monitors and waited for the first upda...
technical issues
baz-e-baz's avatar
baz-e-baz
4 years ago

Hi, Hereby a video of the error. Flashes and colored dots.

I've uploaded the video:

https://youtu.be/0My3-CdZris 

I've used multiple screens (TV Phillips, monitor SamSung 4k and monitor Acer HD) and different HDMI-cables to test Battlefield 2042 XS. All with the same problem...

The Battlefield Xbox One editions works fine.

Also other games work perfect.

Hope that you can help me out.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

@baz-e-baz Thanks for the video, to check have you tried the following?

  • Clear Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 

 

  • Clear Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
  • Delete local save
    • Press the Xbox button on your controller to open the guide, and then select My games & apps.
    • Highlight the game, press the Menu button on your controller, and then select Manage game & add-ons.
    • In the menu on the left side of the screen, scroll down to Saved Data, then highlight the saved data for your gamertag on the right and press the A button on your controller.
    • You'll be prompted to confirm deletion of this game save data:
    • Delete from console removes the local copy of this save. You can get it from the cloud the next time you play.
    • Delete everywhere removes your saved data from this console, the cloud, and all other consoles you play on.
    • Cancel leaves your data intact.
  • baz-e-baz's avatar
    baz-e-baz
    4 years ago
    @EA_Illium Thanks for your help, unfortunately it didn’t work. I’ve tried all three options.
    Greetings, Bas
    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      4 years ago

      Heyt @baz-e-baz Thanks for trying these steps, we did recently some upcoming changes, we can check after this update this week to see if this continues. 

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      4 years ago
      @baz-e-baz Wanted to see if you had a second to play after Patch #2 to see how the game has been?
      • baz-e-baz's avatar
        baz-e-baz
        4 years ago

        Hi there,

        In the meantime i've bought a 4k 144hzh 43inch screen, but that didn't matter for the game. Still the same problem. Flickering and dots in gameplay and not in the menu's of BF2042. The white flickering is worse in light environments like the ice map. inside dark buildings only the colored dots show. When i change the setting to colorblind modus the dots will change color...

        The Xbox series X stood on automatic updates for games. But i didn't notice any update or patch installed. So i've rebooted the Xbox with factory settings today, set the automatic updates for games to manual and installed BF2042. But then still no update, or is the update in the direct download?

        My version, of Battlefield 2042 installed today is 1.0.71.11079. Is this the latest version with the patch #3 included?

        Thanks for helping me out.

        Greetings,
        Bas

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