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A100Bronies's avatar
A100Bronies
4 years ago
Solved

Game causes Xbox One X to crash and turn off

Battlefield 2042 is the only game that does this out of the 10 or so games I've played. I can load up the game and play anywhere from 30 second of a match to a couple matches and eventually the game ...
technical issues
  • EA_Atic's avatar
    EA_Atic
    4 years ago
    Could you try to clear the local and cloud saves for Battlefield 2042. @A100Bronies

    /Atic
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago
Could you try to clear the local and cloud saves for Battlefield 2042. @A100Bronies

/Atic
  • DillyColeman199's avatar
    DillyColeman199
    4 years ago

    Hey Atic, has this issue been resolved with a patch yet? Bought the game few days ago and had to stop playing after few hours as it kept switching my xbox off completely mid game nearly every single game. 

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      4 years ago
      Hi @DillyColeman1996, if you are seeing issues with the Xbox completely shutting of mid game I recommend that you reach out to Xbox support.

      /Atic
      • 1Young_Lion1's avatar
        1Young_Lion1
        3 years ago

        What do you mean contact Xbox support?!

        The game files are broken, please help us to find a solution.

        The console is working prefect with every game.

        Only with this game is crashing, its not the console its the game.

        We did all of the quick solutions you guys tried to help us with but its not working.

        Can you please forward this to someone that can talk to the devs to patch it?

        We are all in the same boat here.

        we paid a lot for this game we cant even play it.

        Come on guys don't let us down

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