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dpereira91's avatar
2 years ago

Game causing CPU to overheat and crash computer upon launch.

I was trying to play Battlefield 2042 for the first yesterday time after the most recent update. I would get to the initial loading screen before the main menu, and then my PC would just turn off, as if a breaker tripped.

I tried a long list of potential fixes (repairing game in Origin, uninstalling, reinstalling, updating graphics drivers, rolling back drivers, closing all background programs, updating windows, some other random "fixes" which were definitely not related to this issue). I was able to get to the main menu after trying all of these, but the second I tried to load into a game, same thing happened. Complete system crash. I pulled up CPU/GPU diagnostics and watched them while booting up the game-- I noticed my CPU temp would begin to skyrocket once the game was launched, upwards of 110 C. Monitoring software had a label on the temp gauge saying "limit to 90 C". I'm assuming once the temp reaches a pre-defined critical point, the system shuts down to protect itself. I tried messing with BIOS settings to turn off overclocking, but couldn't find one particular setting that would accomplish that. Didn't want to mess around with it too much because I'm a bit of a noob and I don't want to brick the PC.

Any idea what could be causing this? Game ran just fine prior to updating, and none of my other games can replicate this issue (tried running RDR2, call of duty, insurgency all in 4k at ultra settings with no issues, so I'm not convinced it could be a power supply problem). Recommendations on how to fix would be highly welcome.

PC Specs (pre-built Thermaltake Reactor 380):

* B550 mITX motherboard
* AMD Ryzen 7 5800X; liquid cooled
* MSI RTX 3080
* 16GB 3600Mhz DDR4 RGB Memory / Seagate FireCuda 520 NVMe SSD 1TB
* 750W 80PLUS GOLD Power Supply
* Windows 10

6 Replies

  • Sounds like the liquid cooler either isn't working correctly or it's not installed correctly.

    I would start by turning the radiator fan speed to 100% in bios.

  • dpereira91's avatar
    dpereira91
    2 years ago

    So I tried that— set all fans including gpu fans to 100% which I think is what allowed me to get past the initial loading screen, but still happened after loading up a game. 

    just seems odd that it’s only battlefield and not any other game, no? 

  • dpereira91's avatar
    dpereira91
    2 years ago

    I should also add I’ve had this pc for >18 months without this issue 

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    2 years ago

    If the CPU temps are rising above 90 °C then it's a CPU cooling issue. 90 °C is the maximum operating temperature for that CPU.

    Here's some CPU stress test software to see if the CPU is overheating.

    https://techguided.com/best-tools-to-stress-test-p-cpu-ram-gpu/#2

    HWiNFO is the best temperature monitoring software.

    https://www.hwinfo.com/

    You could unscrew the existing cold plate and pump off the CPU, clean off the thermal paste with rubbing alcohol, put new paste on, and reattach the cold plate and pump back on top of the CPU.

     

    Maybe that will fix the CPU from overheating. Perhaps Thermaltake didn't screw the cold plate down tight enough on top of the CPU. Also check that dust isn't blocking airflow through the water radiator fins.

    You might need to install a new CPU cooler. Gamer's Nexus does the best CPU cooler testing and reviews. I would get an air cooler for around $40 but make sure it will fit in the case. Air coolers are big.

    Mount the air cooler as far away from the graphics card as possible. Sometimes one side of the air cooler has more clearance than the other side, so double check by rotating the air cooler 180° before screwing it onto the motherboard. Both air cooler fans should blow air in the same direction. Blow the hot air up and out of the case.

    Thermalright Peerless Assassin 120 air cooler review.

    https://youtu.be/Mm4hyIHe1PM

    https://www.amazon.com/Thermalright-Peerless-Assassin-120-Cooler/dp/B09LGY38L4/

    Or you could buy another 120mm all-in-one (AIO) water cooler for $90. Be careful because most 120mm AIO coolers have poor cooling performance. This is the best 120mm AIO I currently know of. It performs similarly to the air cooler I listed up above.

    https://www.amazon.com/DeepCool-Dual-Chamber-Anti-Leak-Infinity-AM5-LGA-1700/dp/B09Y1LTTZJ/

  • I had to downclock the CPU for Battlefield on a friends 5600X to allow him to play the game with reasonable temps.This game is very very CPU intensive. His CPU runs happy at 4750MHz (all cores) at 1.25Vcore, plenty of power and lower operating temperatures as the motherboard would pump over 1.4 Vcore voltage to allow the boost clocks...and super high temps. Cause was a bad motherboard speed/voltage Bios implementation that would trigger like an Over Current Protection while firing up battlefield.

    Due to silicon quality your mileage may vary

    Start off with setting 45X CPU multiplier and set 1.25 VCore in the bios and test, if stable work your way up

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    2 years ago

    Make sure ya got a good airflow !
    I did downclock also (5300mhz , 1,28Volt) , but i managed my pc Fan's , reinstalled all of them them.
    I got liqued cooling (AIO) , now my 3 fan's for AIO are intakle (fresh / cool air) and not exhaust already warmed air , that get even hotter when it go true AIO radiator. (cpu will not cool down enough)

    I did move AIO + 3 fans on iradiator to side panel, and did set 3 fans in top from case to exhaust air !

    1 fan at the back of PC for exhaust and 3 fans at the bottem of pc for inhaust 🙂
    I run now at 5500 mhz with i9 13900k without issues, temps get at around 75 / 80+ , all utlra , 165Mhz monitor , 6000 Mts memory 32gb (xmp 1)

    PS i did install Thermal Grizzly contact plate about 2 weeks also, that did help to lower temps (about 6 till 10C lower) but still got issues at that time , so thats why i reconfigured AIO and all fans in my pc case 😉

    Cheers

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