Game crashes, Direct X Error

Sigh, loaded game and then map without issue then while playing (yea got in that far) game crashed computer and BSOD cause listed bitlocker to ea anti-cheat control. Never ever heard of that. So once restarted went in and looked for bitlocker (never knew I had this on the computer) and it was turned on. I turned it off went into EA anti-cheat and there it was sitting in the anti-cheat so I removed it. Restarted the game and had no problem playing for an hour. Shutdown everything, restarted the app and all worked again. Went to load game this morning and it would not connect on the internet, said I wasn't connected and gave an error number (attached). Not sure what is going on with the internet this morning attached 2 of the funniest speed check results. Do know that once I turned off the bitlocker encryption program and removed the bitlocker files from the anti-cheat the game at least played and the DirectX issue has not popped back up. So sitting here waiting for customer service to answer from internet provider (on hold with the phone). My Intel chip must have been in a batch of good ones as can't find any issues with it. Had it for over a year now and has been stable. Yes I saw many articles on others having issues with 13th and 14th gen but nothing has ever cropped up as I kept up with chipset updates