Forum Discussion

Wilsnap's avatar
4 years ago

Game Crashes every single attempt to play. Boots me back to main menu.

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1080ti
Enter RAM memory size in GB 32
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? all of them
When did this happen? (dd.mm.yy hh:mm) Every time I try to play
Summarize your bug Game crashes back to the menu roughly two minutes into any game mode. Happens no matter what game mode or time of day.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I assume you should know how to answer that question better than me.
What happens when the bug occurs? black screen then back to main menu. No error dialogue.
What should be happening instead? The game should be working.

Every time I enter a match I can play for roughly two minutes then I'm booted back to the main menu. No error dialogue. I've tried validating my files, updating graphics drivers, didn't solve the issue. 

5 Replies


  • I also have the Steam version. And today after the 800+mb patch. The same problems started.

    Try to restore to Origin
    helped me

  • My issue was with Easy Anti-Cheat (EAC). As far as I can tell, when EAC went through its verification process, it would cancel loading the game due to a corrupt file. First, it was an innocuous message stating that there was a problem with my game and a new install was recommended. I read somewhere that deleting the certificates folder for EAC would solve the problem. Unfortunately, all that did was allow the game to load, but EAC would kick me out of every match due to further verification issues (I assume from deleting the certificates folder). After the latest patch, BF2042 actually had a message informing me why I was being auto-kicked back to the main menu, which was EAC authentification. The specific problem was an untrusted (i.e. corrupted) mfplat.dll file. I tried to repair it using SFC (system file checker), which told me I had corrupted files that could not be repaired. I looked at the log file, and sure enough, the mfplat.dll file could not be repaired. To replace this file, I had to use a Clean-up image file from which SFC could pull an uncorrupted mfplat.dll file. After that, the game loaded and worked "flawlessly". Below is the guide that I followed. I hope this helps someone.

    https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e 

    • Ps4 
    • xbox one 
    • Xbox and Ps5 

    It’s a major bug issue on every platform. And it’s prob not gunna get fixed at all due to low player court and Dice incompetence to launch a patch without a major bug issue. So expect a fix come the next update

    In my opinion game is unplayable because now you never know if you’ll get kicked mid game because of an internal network error. 

    how bout y’all actually create a game for once that doesn’t need major rework done after release date. 

  • I tried this. I used this command DISM.exe /Online /Cleanup-image /Restorehealth in the command prompt. After it was done, I also used DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows.

    I got through 1 full match and had a ton of fun thinking it was fixed. Then I played a second match and got kicked out again. I really hope the dev team addresses this issue. I'm not sure what is going on. I've played many other games that also use easy anti cheat, but none of them have ever kicked me out of matches.

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