Game crashes when pressing tab during spawn or as soon as I die

Hi @thormund96, 

Have you been seeing any error messages when the game crashes, or is it just crashing straight to desktop? If it is giving you an error, what is the full error you've been seeing? 

Hi @EA_Kent, I get all sort of crashes. Sometimes it goes directly to the desktop (making discord crash as well if it’s not minimized), sometimes are DX errors and once it made even crash the EA bug reporter (I’m using EA Desktop as launcher of it’s of any help).

Unfortunately I don’t have videos showing exactly what I was doing at the moment of the crash.

@EA_KentI figured out where I have all the crash dumps. Since November 15th I've collected 45 dumps. As even the RAR file is too big for the upload I'm uploading only the ones collected from November 19th onward.

@thormund96 

Thank you for the info!

Would you mind sharing a DxDiag when you've got the chance? You can find more details on how to grab one at the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

@EA_Kenthere's the file

@EA_Kent  here's the file

@thormund96 

Thank you! I appreciate that. 

Looking through the diagnostics you attached, I see that a few Windows processes seem to be crashing. Could you try running the Windows System File Checker to test and see if that makes a difference? If there's a missing or corrupted system file that's connected with the crashes that might do the trick. 

You can find more info on how to run the System File Checker at the Microsoft Support website. Let me know how that goes when you can. Thanks! 

@EA_KentSince patch 3 I haven't experience crashes. However, especially in the first game,in the first minute I suffer from heavy stutters not related to internet lag. But I think this is material for another post

@thormund96 

It only happens at the beginning of the game? It stops happening after a while? 

@EA_Kent 

Yes, after a minute or so it stops stuttering. I've noticed it to be a problem especially when entering mid-game. I'm currently trying to understand if it's due to a recent driver update, which is rebuilding its cache or something like that every time I enter a new map, or if the problem presents itself consistently. In the latter case I'll let you know.