Forum Discussion

thormund96's avatar
4 years ago

Game crashes when pressing tab during spawn or as soon as I die

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RX 6800
Enter RAM memory size in GB 32
Are you using any software with an overlay? Yes
If yes, can you list them here? Rivatuner Statistics
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 26.11.21 13:30
Summarize your bug I've experienced multiple crashes when I die or in general there's the animation from/to the actual game to the deployment map
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Normally it happens when I'm pressing the tab key and I've just died/spawned
What happens when the bug occurs? The game crashes
What should be happening instead? The game should not crash

I've experienced multiple crashes when I die or in general there's the animation from/to the actual game to the deployment map

15 Replies

  • @EA_Kent 

    I can confirm that it's happening recurrently the stuttering. The steps to reproduce it on my system are fairly simple:
    1) Open the game (preferably after a reboot, but it should work also without it)
    2) Start a round
    3) Stutter

    My system specifications are:
    CPU: Ryzen 3700x
    GPU: Radeon RX 6800

    Motherboard: MSI B550 Tomahawk

    RAM: 32 GB DDR4 @ 3600 MHz

    Game disk: SATA SSD 1 TB @ 6 gbps

    OS disk: SSD 512 GB NVME M.2 gen 3

    PSU: 750W gold certification

    Radeon driver version: 21.12.1

    Windows version: Windows 10 Education 10.0.19042 Build 19042

    I also have a video if you want it, but it's fairly heavy and I'd like to not upload it on Youtube or similar. Is there any way I can send it to you?

    EDIT: I was forgetting, both the CPU and GPU are in a stock configuration, no overclock/underclock or overvolting/undervolting are applied.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @thormund96 

    Thank you for the update!

    Have you been keeping an eye on your hardware usage while this is happening? Are you seeing anything weird with your CPU or GPU usage? 

  • @EA_Kent

    Yes, I always have Afterburner + Rivatuner statistics running on my PC. The CPU seems to always stay around 30-50% usage, while during the initial stuttering the GPU utilization drops significantly, even as low as 5%. After few minutes it ramps up again to 90% or so consistently.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @thormund96

    Thanks for the update!

    Have you checked to see if there are any updates available for your BIOS? A few people recently have mentioned that updating the BIOS has helped with some similar issues. If you're able to give it a shot please let me know how it goes. Thanks! 

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