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TheBeSomething's avatar
4 years ago
Solved

Game Crashing / Hanging System - Origin.exe - Faulting module name: Qt5Core.dll

Game is consistently crashing every 20-30 mins and is unplayable on my Desktop PC.

Crashes with this event log:
Faulting application name: Origin.exe, version: 10.5.108.49699, time stamp: 0x61a92b26
Faulting module name: Qt5Core.dll, version: 5.8.0.0, time stamp: 0x5cfe7d03
Exception code: 0xc0000005
Fault offset: 0x0009d9ab
Faulting process ID: 0x3240
Faulting application start time: 0x01d7faacc2f41789
Faulting application path: C:\Program Files (x86)\Origin\Origin.exe
Faulting module path: C:\Program Files (x86)\Origin\Qt5Core.dll
Report ID: 913d5baa-34a2-4f5f-8f1a-0f26df108bfb
Faulting package full name:
Faulting package-relative application ID:

Desktop Specs:
GPU: 6600XT
CPU: Ryzen 2700
RAM: 32GB

Apart from a less smoother experience I don't suffer with crashes on my laptop.
Laptop Specs:
GPU: RTX 2060m
CPU: i7-10750H
RAM:16GB

I think this game isn't catering for the newer generation of graphics cards?

Diagnostics steps:
Uninstalled Origin, rebooted and re-installed Origin.
Uninstalled the game, rebooted and re-installed the game.
Uninstalled graphics driver, rebooted  and reinstalled latest driver.
Uninstalled graphics driver, rebooted  and reinstalled previous driver version.
Running default clock speeds, tried undervolting but isn't making any noticeable difference?
Tried running the Microsoft "fix .NET tool".
Reinstalled with Windows 10.
Reinstalled with Windows 11.
Still not able to play on my desktop, but can on my laptop on 14 month old hardware, any tips on what else I can try?
No other games are having this issue.

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