Forum Discussion

henriquebg666's avatar
henriquebg666
New Rookie
5 months ago

Game crashing..

Just reinstalled the game after months, didn't used to have any issues before, but now it crashed pretty quickly.. Tryed to play 4 matches, on 3 of them it crashed right at the beginning. Like in less than 5 minutes. On random occasions.. 

Only 1 i could play until the end.

 

I'm using Windows 11, RX 6750 XT Ryzen 5600

GPU updated

9 Replies

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there henriquebg666​ 

    Sorry to see you're running into this.

    As was asked by OskooI_007​ are you receiving an error when the crash happens?


    Would you be able to run a DxDiag and upload it here so we can take a closer look? If you're unsure how to do that you can follow the steps here

  • henriquebg666's avatar
    henriquebg666
    New Rookie
    4 months ago

    Sorry for the late response. Couldn't log in yesterday. It seems there was an error on the web site, at least for mobile.

    No error messages. Game just freezes then closes.

    I'll try to remember to run Diagx when I get home.

  • henriquebg666's avatar
    henriquebg666
    New Rookie
    4 months ago

    i may do that later.. 
    right now i tried verifying integrity of files (on steam). It found 3 files that need replacement but it didn't fix my problem. 

    I tried reinstalling the game either. Didn't work.

    Interesting thing that after reinstalling i ran this stea mverification again and found 3 files again. But it doesn't fix anything, aparently. 

    It seems that the crashes happens mostly when i'm dead.

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