Game crashing
Product: Battlefield 2042
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Game crashes randomly
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Play the series x version
What happens when the bug occurs? Game crashes.....it either sends me to home screen or shuts my console down
What should be happening instead? No crashes
game is crashing on the series x version
Hi @Kewlbreese
Thanks fo the additional info, To check have you tried all of the following before?
- Verify you are not on a Xbox Insider build of your console
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
