Forum Discussion

gaberjr26's avatar
gaberjr26
3 years ago

Game doesn't connect sland sends me back to lobby

I've been having this issue with all EA games and EA games only, where whenever I play with my friends BF 2042 or apex, sometimes the game starts and they go in while I'm stuck in the lobby and can't...
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

HI @gaberjr26 @SorrowFoundMe When you have a moment can we try going through the following steps?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 
TheOnlineGam4r's avatar
TheOnlineGam4r
Seasoned Hotshot
3 years ago
@EA_Illium UR fix do nothing mate.... have this problem since 8 months + there no real fix... YOU EA need to patch this or do something the problem is on your side not US

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