EA Staff (Retired)HI @gaberjr26 @SorrowFoundMe When you have a moment can we try going through the following steps?
@EA_Illium wrote:HI @gaberjr26 @SorrowFoundMe When you have a moment can we try going through the following steps?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
Hey, I've tried all of these that I can do on a PC. To include attempting the public Google DNS. Still having issues.
