Forum Discussion

gsterN54's avatar
gsterN54
4 years ago

Game shows as EA Play trial on account when pre ordered FULL GAME..

Why can I not download the game I paid for.. It shows that it's an xbox pass trial on my PC that has ended. Used it to play early access. 
technical issues
krackabuster2's avatar
krackabuster2
4 years ago

I pre-ordered the standard edition of the game, and did the 10 hour free trial to play it early, now that the trial is finished and the game is released it still says the trial is over and that I have to purchase the game even though I already own it. Please help. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Moving this over to the BF2042 board.

    • krackabuster2's avatar
      krackabuster2
      4 years ago

      Thank you, also I forgot to mention this is on the Xbox series X

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        4 years ago

        Hey Everyone

        Thanks for letting us know about this to check would it be possible to get a screenshot or clip of what it looks like when you try to access the game, 

        Also to confirm do you own the full game or play through EA Play?

  • Lemon_in_a_Jar's avatar
    Lemon_in_a_Jar
    4 years ago

    Same problem although I never used all the trial up yet. Still got three hours remaining 

    Xbox series x 

Featured Places

Recent Discussions