Got banned for nothing and EA wont unban me
Hello, so some days ago i tried starting Bf 2042, then i suddenly i got the message saying my account got deactivated, for breaking Ea user rules, basically means banned.
I emailed EA after few days they said, that i got banned for cheating and they wont unban me. The thing is i only have 18 hours and literally didnt do anything. I had no program or anything on.
I payed 60 euros, and now im just banned randomly is this a joke? Isnt this theft? They only investigated my case for some days, so it was probably a auto message. So they didnt ACTUALLY investigate my case. Why is there even a button to disput the ban when they dont even care?
I wrote another email, but it surely wont do anything, they literally just stole my money. Be careful guys, you will get banned in game for cheating when being better than the average player lmao. And i wasnt even that good to be reported. So tell me EA, what should i do? You wont investigate my case even tho im innocent.
Hey all, if there is a ban on your account then you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko