Forum Discussion
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number nVidia GTX 980 Ti
Enter RAM memory size in GB 32
Are you using any software with an overlay? Yes
If yes, can you list them here? Origin
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? Game Crashed
When did this happen? (dd.mm.yy hh:mm) 20.12.21 23:08
Summarize your bug Game froze and it put up a DirectX error that is in the attached screenshot. It happened after went to the large map screen while in a Conquest match. I've received this error more than once in the last week. Since update 3.1 I've had several DirectX crashes. Happens every 5 or so hours of playing. Many of these happened when accessing the large map.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Look at CrashDump.
What happens when the bug occurs? Game freezes and a DirectX error popup is shown. Typically need to kill the game by killing it in Task Manager.
What should be happening instead? Game should not crash
nVidia GTX 980 Ti with v. 30.0.14.9676 (11/9) driver
I have 2 CrashDump files. Second one in reply as could only add three files to this post.
Second CrashDump file
- EA_Barry4 years ago
Community Manager
Check if a clean install (via Advanced install) of the following Studio Driver set has an effect here, thanks.
https://www.nvidia.com/Download/driverResults.aspx/184241/en-us
- SilverdawnGS4 years agoSeasoned Newcomer
After I posted this bug, NVIDIA released a new GeForce Game Ready Driver v.497.29 (12/20/21). It is the one GeForce Experience is offering. So I'm giving that a try to see if it resolves this.
Note that I'm on a desktop PC not a notebook and the comments for the driver you provided seems more focused on that. But I can try it out (or a newer version of it) if this does not pan out.
Thank you for the suggestion.
- 4 years ago
I uninstalled the graphics driver fully with DDU, then reinstalled it with a clean install as instructed.
No change, the game still crashes when i open the map sometimes, and just ruined another round of Hazard Zone.
I can confirm that I have the latest NVIDEA driver installed (497.29)