Forum Discussion

bayhickimse34's avatar
3 years ago

Help Me

I sold my PlayStation 4 before, but I forgot to log out of the EA account in the battlefield 4 game. Now when I log in to the battlefield 2042 game, I get a message saying that Ps4 player is open on his PlayStation Actually, I did everything necessary, I closed the PlayStation connection, I changed the email and password, but still this message Is there a solution to this? Is there an option to log out on all devices? I'm waiting for urgent help. I can't enter Battlefield 2042...

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @bayhickimse34,

    I'm a little confused by your image. Is that the error that you're getting? Because if so, this seems to be an account linking issue caused by you having already linked a different PSN ID to your EA account. Could you give a little bit more clarification as to what the problem exactly is?

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