High Latency and My Internet Service Provider is Blaming EA Servers

I am facing issues with playing BF games. My go to servers for all BF games are the Singapore servers. The issue is that I get double latency and when I asking my ISP to correct the matter, they blamed it on EA servers. Can someone from EA guide me on what might be the issue here? Being as much technical as possible. 

The normal latency is something in the 70s-80s ms.

For context I live in the UAE (Dubai).