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Pelletierius7807's avatar
Pelletierius7807
Rising Novice
6 days ago

I’m OUT of Options

Hello everyone! I could use some help. 
As of 2-3 weeks ago I decided to redownload battlefield 2042. All was going well and I was absolutely enjoying my gaming experience every time I logged on. NOW, I’m stumped. I try to log on but am met with a “Connecting to Online Services” screen and can’t get past it. After a couple of minutes I’m also met with an error code that rotates between a view numbers, but always has a 15:-7A along with it. 
I’m not joking when I say I’ve tried EVERY single trouble shoot help there is and the game still won’t let me log on. 
I just purchased the elite edition AND the pass for this season as well and not being able to play the game kind of has my blood boiling a little. 
Lastly, this apparently isn’t a server issue because EA claim there aren’t any current issues. 
Please HELP. 

10 Replies

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  • Magikf1ngers's avatar
    Magikf1ngers
    Seasoned Adventurer
    6 days ago

    I'm on PC and having the same issue.  For any @EA STAFF that might be reading this - here's what I've tried:   

    1. Rebooting
    2. Knocking a hole in my firewall for Battlefield.  
    3. Rebooting again
    4. Set up alternate DNS
    5. Rebooted / cleared DNS Cache, etc. 
    6. Repaired the install
    7. Rebooted
    8. Uninstalled / deleted directory .. excuse me - folder 
    9. Rebooted
    10. Reinstalled to a new di... folder 
    11. Cussed a lot.  
    12. Performed ritual magics that included blood sacrifices

    So - is it rediculous to list my steps out like that?  Yes.  
    Is it rediculous to have to do this for a triple-A Title?  Also yes. 

    But - sadly, this is the norm with EA.  Please help.  I've been a loyal Battlefield fan since the 1942 dropped.  Even competed until you took the ability to rent servers away.  

    Please help.  

  • Pelletierius7807's avatar
    Pelletierius7807
    Rising Novice
    6 days ago

    UPDATE: I’m close. 
    For those with the same problems as me on PC or console, I’ve figured something out. I swapped my internet/LAN cable to a hotspot internet on my phone and I got into the game no problem. Soon as I swap back to my LAN cable, the game wouldn’t let me back in.  I don’t know why this game has chosen to stop recognizing my actual internet, but all I gotta say, is I’m pretty upset with EA right now. 

  • JaegarPrime's avatar
    JaegarPrime
    New Novice
    6 days ago

    More than likely everyone has xfinity or ATT. I have ATT and it's a problem for me too

  • Pelletierius7807's avatar
    Pelletierius7807
    Rising Novice
    5 days ago

    @Oskool_007 I have Xfinity. I don’t understand how it could run this game for 2-3 weeks straight and then all the sudden have a problem. 

  • JaegarPrime's avatar
    JaegarPrime
    New Novice
    5 days ago

    Same here. Ran fine hours before now refuses to let me in

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