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Fresta85's avatar
Fresta85
9 months ago

I paid for the game. Give me access to it or refund.

Hey all, I didn't want to start a topic on this but it has been one week since I paid for BF 2042 and the game still doesn't appear in my library in the EA App. And if I search for the game in the...
technical issues
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hi @Fresta85,

If you purchased the game and it's not showing up in your library, there's a chance that you might have purchased a DLC for the game instead of the base game. Can you please check your order history to see what it says in the description of the purchase? 

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