EA_Blueberry
Community Manager
4 years ago[INFO GATHERING] Black Screen Upon Startup - Update
Update:
We have decided to keep using the existing master thread to collect further information regarding the issue.
Thank you.
Hello, Battlefield Community.
The Battlefield team pushed through changes to help reduce black screens upon start up. We are requesting help from the community on letting us know whether this is still impacting players.
We are requesting the following information if you are still having this trouble:
- Do you get a black screen at login?
- Confirm which platform you are playing on
- Did you get this black screen previously?
- Time and Date when did you got it
- If on PC, please include a DxDiag report
Thank you for your support,