Forum Discussion

clopezp's avatar
clopezp
Rising Novice
3 months ago

issue when i try to start bf2042

Hi, i buy the game today, download and install by the EA app, but, when i start the game, the game not pass from the loading screen and return to me to EA app and basically trow me one message that s...
bug
clopezp's avatar
clopezp
Rising Novice
3 months ago

Hi Steeve, 

I leave the dxdiag info from my notebook. Thanks for your help!!

Rgrds.

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Ace
    3 months ago

    Hi clopezp​ 
    Thank you for your Dxdiag,
    After analysis, nothing seems to be related to Battlefield or EA ( HxOutlook.exe,Microsoft.Photos.exe, Microsoft.Photos.exe)
    I invite you to try this solution:

    -Install a driver Nividia version 577.0, available here → https://www.nvidia.com/fr-fr/drivers/

    - After that you can repair EA Javelin anticheat here -> https://help.ea.com/en/articles/platforms/pc-ea-anticheat/

    - Restart your PC and launch the game

    Let me know if it's working 😁

    • clopezp's avatar
      clopezp
      Rising Novice
      3 months ago

      thanks Steeve_BF​  its work very well!!! 😁😁

      • Steeve_BF's avatar
        Steeve_BF
        Seasoned Ace
        3 months ago

        It's a pleasure 

        Have great game !

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