Forum Discussion

clopezp's avatar
clopezp
Seasoned Newcomer
3 days ago

issue when i try to start bf2042

Hi, i buy the game today, download and install by the EA app, but, when i start the game, the game not pass from the loading screen and return to me to EA app and basically trow me one message that s...
bug
Steeve_BF's avatar
Steeve_BF
Seasoned Vanguard
2 days ago

Hi clopezp​ 
Thank you for your Dxdiag,
After analysis, nothing seems to be related to Battlefield or EA ( HxOutlook.exe,Microsoft.Photos.exe, Microsoft.Photos.exe)
I invite you to try this solution:

-Install a driver Nividia version 577.0, available here → https://www.nvidia.com/fr-fr/drivers/

- After that you can repair EA Javelin anticheat here -> https://help.ea.com/en/articles/platforms/pc-ea-anticheat/

- Restart your PC and launch the game

Let me know if it's working 😁

clopezp's avatar
clopezp
Seasoned Newcomer
2 days ago

thanks Steeve_BF​  its work very well!!! 😁😁

  • Steeve_BF's avatar
    Steeve_BF
    Seasoned Vanguard
    2 days ago

    It's a pleasure 

    Have great game !

    • Mixtzzin's avatar
      Mixtzzin
      Seasoned Newcomer
      2 days ago

      Steeve_BF​ 

      Any chance you could let me know what I'm missing?  I tried following the instructions you shared with Clopezp but still getting the error:  "We've noticed your computer is currently offline.. etc:"..  Any help would be appreciated!

      • Steeve_BF's avatar
        Steeve_BF
        Seasoned Vanguard
        2 days ago

        Hi ​ Mixtzzin​ 
        No problem 🙂
        Create another post on the forum, and once you have done so, send your dxdiag and an image of the problem. This prevents problems from accumulating in one post and allows other players to refer to your post if your problem is resolved.
        Thank you

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