Items locked after reaching requirements
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce RTX 3080
Enter RAM memory size in GB 32GB
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? All of the above
When did this happen? (dd.mm.yy hh:mm) 11.13.21 19:00
Summarize your bug Leveled up to 16 and leveled up to mastery 1 with the M5A3, but the insertion beacon (unlocked at level 16) and the BCG Light Grip (unlocked at mastery 1) are both still locked. Since then, I have leveled up again to level 17 and mastery level 2 on M5A3 and unlocked the items for both level 17 and mastery 2, but the previous items are still locked. I have tried restarting my game, but items are still locked.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Not sure how others can find this, but it just happened randomly that items are locked after reaching the level to unlock them.
What happens when the bug occurs? You are unable to select/use items that are supposed to be unlocked, even after leveling up soldier and weapon again.
What should be happening instead? The items should be unlocked to use as the unlocking of future items are working. There shouldn't be a gap with a locked item in between.
Screenshots for the locked items attached with a view of current level (above the locked item requirement) and the mastery level of M4A3.