Forum Discussion
It seems like the Webroot anti-virus software may be causing this.
Disable that software temporarily and check if you can then play, thanks.
Doesn't work for this issue. Disabling Webroot that is. I am not sure about uninstalling Webroot, I refuse to do that.
- xGBx_Boogie5 years agoNew Adventurer
Uninstalling is the only way to get the game work at this time unfortunately. All other ways of trying to get around it do not work. Hope Webroot is fast with an update. I contacted Webroot and got no response in my ticket.
Edit: Webroot did end up replying shortly around when I posted this, had me download some logging software and it uploads automaticcaly to their server to help get a fix. They said that there have been numerous reports and that they are aware.
- MasterBlaster735 years agoRising Traveler
You have 2 options,
1) Completely uninstall SecureAnywhere.
2) Wait for the Webroot patch.
- 5 years ago
My game is doing the same thing. I understand that EA uses its customer base as proof testers for the game at launch because it is too expensive to diligently test the game. My problem is with chats like this. EA_Barry made one brief comment (3rd in the string 3 weeks ago). We understand you guys are trying to fix the problem....please check in a little more often and let us know you actually care about us and are trying to help?