Forum Discussion
When I contacted Webroot they said it was an issue on their end with EAC. They asked me to download their logging software to get some logs uploaded to their database to expedite and diagnosis and repair of the issue that you are experiencing. I assume they are not working on the weekends so I will probably;y hear back early in the week.
This comment is directed directly at EA_Barry not EA not Dice. You are our liaison to your company or the company you have been hired to represent. The reason we are so angry is you and the company you represent are showing a complete callous disregard for your loyal customers. We are all loyal customers or we would not be here. Please, please show more professional integrity than the company you represent and get involved. Just tell us what you know. If it is nothing, just tell us. All we want is to know we are being heard. If I missed one of your comments above I apologize. I am angry.