Launch Error: Failed to start the game ( 2 )
BF2042 has refused to play since the update because of easy anti cheat i uninstalled the game 3 times uninstall eac almost 14 times restarted my laptop 3 times but nothing easy anti cheat is the wors...
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add this folder to exception
C:\Program Files (x86)\Origin Games\Battlefield 2042\EasyAntiCheat
@Danno_USMC Did this work for you or is this just another suggestion?
this is working. this is what i added to my webroot file allow list. i have verified with this with several users that had this as well as me. We run corporate Webroot but they should act the same
C:\Program Files (x86)\Origin Games\Battlefield 2042\bf2042.exe
C:\Program Files (x86)\Origin Games\Battlefield 2042\EasyAntiCheat\EasyAntiCheat_Setup.exe
C:\Program Files (x86)\Origin Games\Battlefield 2042\BF2042_launcher.exe
This hasn't worked in the past, and even after reinstalling Webroot fresh, it still doesn't work. I'm pretty sure most with the non-business edition of Webroot are going to be having the same problem. If the problem were that simple of a fix for all of us, there wouldn't be this many people waiting for an official fix from Webroot.
They do not act the same.
regardless of version, the core is still the same with Webroot. Business is cloud maintained and consumer is local. the same logistics is in both. reinstalling Webroot wont fix, i have tried that many times. either uninstall 100% or add the path and file names to the allow list worked from the business side as it should for the consumer too.
- @Danno_USMC Out of curiosity, I went to the Webroot management console instead of the App itself. I don't even have access to that kind of management within it. I can only allow files clientside, not through the Management Console as you can.
Doing the process clientside is different, doesn't work, and hasn't worked since the start of this issue. You're saying it should work based off almost no knowledge of it. I do appreciate that you've included images though, since it allowed me to be 200% sure that I couldn't replicate what you're doing. I work for a company that owns Webroot so I have access to both the consumer and business product, here is what I see:
Consumer Webroot: Not able to launch the game, even with exclusions. I cannot launch the game even if I "shut down protection". I can only launch the game if I uninstall WSA completely.
Business Webroot: I can only launch the game if I add these two files to the Block/Allow files in the Webroot UI:
C:\Program Files (x86)\Origin Games\Battlefield 2042\BF2042_launcher.exe
C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe
Side note #1: I am not sure how you got this file to be excluded, Webroot says it's not an executable:
C:\Program Files (x86)\Origin Games\Battlefield 2042\BF2042.exe
Side note #2: I ran a Windows Procmon trace (from sysinternals) when WSA was "shut down" and I saw WRCoreService.x64.exe still running and scanning the Game executables, which is probably why the game is still blocked despite WSA being "shut down". WR does not allow a user (or admin) to kill this service through task manager or CMD.
i was able to get all 3 exe in my cloud console and the game ran fine 1 night after that. next day, it was broke again. now i have to uninstall webroot, load the game, then reinstall commercial license
i posted the fix for both
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