Launch Error: Failed to start the game ( 2 )

i attached a pic and the 3 lines i added.  so 1 of those 3 is making it work.  it should be the anti-cheat one causing the issue because when the game tries to start, thats what you see running before ERROR 🏈.  maybe you dont have the right exe and  file path in webroot.  in business webroot cloud the file name is not on the same section as the path

I didnt mess with the scripts.  on my side of the cloud console you set the path to the .exe in path, then the filename in the filename section.  i added the 3 paths and 3 filenames.  as soon as i did that, it loaded and played all night.  i have been down since that patch too.  this is a screenshot of what my Webroot looks like.

I get the same thing I can add it to scripts but for some reason on Block/Allow files it keeps adding a location that doesn't exist anymore. When I uninstalled  2042 to another drive and folder D:\Games 

i dont know so much about the consumer version but i dont think this is a script. Also you should add C:\Program Files (x86)\Origin Games\Battlefield 2042 and make sure to add the launcher exe and bf2042 exe files.  i added those 2 and the anticheat exe and it is working on business webroot

ok here is an update.  All night after doing this exceptions, i was able to play.  my 1st night since the crap started.  not 1 issue.  multiple opens and closes of 2042.  today, after no changes in policies or exceptions in webroot, the issue is back again.  i dont know if EA changed something, or Webroot is finding something else.  i played about 20 HZ games last night no issue.... now i am back to searching again.

@Danno_USMC Everyone keeps saying it's Webroot, because they are creating a work around and some are able to play. This is not the case, EAC was on beta and initial launch of game. Game launched fine. December 6th update broke it for users and not just Webroot users. All, because of EA rushing to get the updates pushed out and over looked something critical. 

Not only does it still not launch for me, I went ahead and uninstalled Webroot and my game will still not launch. It, will try a to launch game, then upon failure and clicking the OK button. The launcher automatically tries to launch a second time and fails.

So, I'm unable to play the game period and with Webroot aside. I, also received help email from EA stating they are aware that many others are in the same situation. They are working on reviewing the information for a potential fix, but no ETA and further said they have no idea why the game isn't launching or if a fix is possible. 

Without Webroot I get this error: 

Launch Error

Unexpected error: (Another launcher is already running)

that is not the error all of us are getting with webroot. our error is failure to launch 🏈 when the easycheat runs.  the easycheat is the issue with webroot. Webroot has to be completely uninstalled now, the 3 .exe doesnt work anymore.  Your error is something not related to Webroot or AV.  not sure what that is for we dont have this error

ok folks here is your fix.  they are patching it after the holidays, no new patches until then per Webroot.  i am a partner with them in business so they have verified this with me.

consumer 1st.  download and extract this :

https://download.webroot.com/CAG/GENRMVL.zip

reboot to safe mode with networking.  

run this as ADMIN

if no failures, restart as it says.  if it cant stop the WRSVS service you need to manually shut it down.

game away

Business side.  make sure your webroot can be shut down manually via policy. if you can, the same shall apply as above.  if not, change policy in cloud so you can shut down webroot 

because the WRSVC cant be stopped in services

game away

"Not Found

The requested URL /CAG/GENRMVL.zip was not found on this server."

The link does not work.  ☹️

Hrm... I was able to download it and can still get it this evening.

I dont know why the link isnt working today.  i uploaded the webroot file here https://www.mediafire.com/file/hyk6kd8g2zp6gre/GENRMVL.zip/file

https://www.mediafire.com/file/hyk6kd8g2zp6gre/GENRMVL.zip/file

I have the same error. The game was working fine until the last week. I have Win 11 with Windows Defender (no 3rd party AV) with all updates.

I tied everything that I could find:

1. Running BF2042 repair in Origin
2. Clean boot
3. Disable UAC
4. EAC Service repair utility (EasyAntiCheat_Setup.exe)
5. EAC Game Errors Solution Guide
6. EAC Service update - EAC have v5.0 there and BF2042 includes v4.0
7. Windows System File Checker / Deployment Image Servicing
8. Running Origin, EAC, and BF2042 as Administrator
9. Uninstalling and installing back the latest Nvidia drivers and Nvidia Experience
10. Uninstalling and installing back Origin
11. Uninstalling and installing back BF2042
12. Disabling Real-time and Tampering protection in Windows Defender
13. Other fixes

Nothing helped.

This is a complete joke. Web root is a major selling AV. How could the game work this entire time and now all the sudden I can't play until next year? No wonder so many people are asking for their money back.

at least webroot provided us a fix.... F' EA

I stopped playing battlefield because of their decline in quality. I though 2042 might be my chance at coming back. I was wrong. I uninstalled Webroot just to see how the game was doing. It just feels clunky. This will likely be the last battlefield I play.

Thanks EA

@Danno_USMC Maybe I missed it. what was the fix provided by Webroot?

Despite this being against my beliefs (applying a 3rd party patch to webroot), I did give it a try, and unfortunately it failed.

I was at safe mode with networking, manually shutdown webroot with CAPTCHA verification. Everything went well with the script, but the game fails to launch. It doesn't show error code 🏈 anymore, just nothing else happens after the pop up screen comes up with the anti cheat crap.

Appreciate your help anyways!

WAIT! I take it back.

IT WORKS!

thanks for your awesome solution. hope it doesn't compromise with anything (This tool has been created to assist with the removal of Genesis components???)

God bless

Just got done with webroot support and it finally rums

they said it should not have any impact with anything on protection.  i asked the same thing 🙂

this fix is from webroot... not 3rd party.. the link i had to use because Webroot moved the link and i didnt want to email them asking where the link keep getting moved too...