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i dont know so much about the consumer version but i dont think this is a script. Also you should add C:\Program Files (x86)\Origin Games\Battlefield 2042 and make sure to add the launcher exe and bf2042 exe files. i added those 2 and the anticheat exe and it is working on business webroot
ok here is an update. All night after doing this exceptions, i was able to play. my 1st night since the crap started. not 1 issue. multiple opens and closes of 2042. today, after no changes in policies or exceptions in webroot, the issue is back again. i dont know if EA changed something, or Webroot is finding something else. i played about 20 HZ games last night no issue.... now i am back to searching again.
- fidstang4 years agoRising Traveler
@Danno_USMC Everyone keeps saying it's Webroot, because they are creating a work around and some are able to play. This is not the case, EAC was on beta and initial launch of game. Game launched fine. December 6th update broke it for users and not just Webroot users. All, because of EA rushing to get the updates pushed out and over looked something critical.
Not only does it still not launch for me, I went ahead and uninstalled Webroot and my game will still not launch. It, will try a to launch game, then upon failure and clicking the OK button. The launcher automatically tries to launch a second time and fails.
So, I'm unable to play the game period and with Webroot aside. I, also received help email from EA stating they are aware that many others are in the same situation. They are working on reviewing the information for a potential fix, but no ETA and further said they have no idea why the game isn't launching or if a fix is possible.
Without Webroot I get this error:
Launch Error
Unexpected error: (Another launcher is already running)
- 4 years ago
that is not the error all of us are getting with webroot. our error is failure to launch đ when the easycheat runs. the easycheat is the issue with webroot. Webroot has to be completely uninstalled now, the 3 .exe doesnt work anymore. Your error is something not related to Webroot or AV. not sure what that is for we dont have this error
- 4 years ago
ok folks here is your fix. they are patching it after the holidays, no new patches until then per Webroot. i am a partner with them in business so they have verified this with me.
consumer 1st. download and extract this :
https://download.webroot.com/CAG/GENRMVL.zip
reboot to safe mode with networking.
run this as ADMIN
if no failures, restart as it says. if it cant stop the WRSVS service you need to manually shut it down.
game away
Business side. make sure your webroot can be shut down manually via policy. if you can, the same shall apply as above. if not, change policy in cloud so you can shut down webroot
because the WRSVC cant be stopped in services
game away
- 4 years ago
"Not Found
The requested URL /CAG/GENRMVL.zip was not found on this server."
- 4 years ago
The link does not work. âšī¸
- 4 years ago
Hrm... I was able to download it and can still get it this evening.
- 4 years ago
I dont know why the link isnt working today. i uploaded the webroot file here https://www.mediafire.com/file/hyk6kd8g2zp6gre/GENRMVL.zip/file
- 4 years ago
I have the same error. The game was working fine until the last week. I have Win 11 with Windows Defender (no 3rd party AV) with all updates.
I tied everything that I could find:
- Running BF2042 repair in Origin
- Clean boot
- Disable UAC
- EAC Service repair utility (EasyAntiCheat_Setup.exe)
- EAC Game Errors Solution Guide
- EAC Service update - EAC have v5.0 there and BF2042 includes v4.0
- Windows System File Checker / Deployment Image Servicing
- Running Origin, EAC, and BF2042 as Administrator
- Uninstalling and installing back the latest Nvidia drivers and Nvidia Experience
- Uninstalling and installing back Origin
- Uninstalling and installing back BF2042
- Disabling Real-time and Tampering protection in Windows Defender
- Other fixes
Nothing helped.
- 4 years ago
This is a complete joke. Web root is a major selling AV. How could the game work this entire time and now all the sudden I can't play until next year? No wonder so many people are asking for their money back.
- 4 years ago
at least webroot provided us a fix.... F' EA
- 4 years ago
I stopped playing battlefield because of their decline in quality. I though 2042 might be my chance at coming back. I was wrong. I uninstalled Webroot just to see how the game was doing. It just feels clunky. This will likely be the last battlefield I play.
Thanks EA
- 4 years ago
@Danno_USMC Maybe I missed it. what was the fix provided by Webroot?
- 4 years ago@DeathSquared1 ok folks here is your fix. they are patching it after the holidays, no new patches until then per Webroot. i am a partner with them in business so they have verified this with me.
consumer 1st. download and extract this :
https://www.mediafire.com/file/hyk6kd8g2zp6gre/GENRMVL.zip/file
reboot to safe mode with networking.
run this as ADMIN
if no failures, restart as it says. if it cant stop the WRSVS service you need to manually shut it down.
game away
Business side. make sure your webroot can be shut down manually via policy. if you can, the same shall apply as above. if not, change policy in cloud so you can shut down webroot
because the WRSVC cant be stopped in services
game away - 4 years ago
Despite this being against my beliefs (applying a 3rd party patch to webroot), I did give it a try, and unfortunately it failed.
I was at safe mode with networking, manually shutdown webroot with CAPTCHA verification. Everything went well with the script, but the game fails to launch. It doesn't show error code đ anymore, just nothing else happens after the pop up screen comes up with the anti cheat crap.
Appreciate your help anyways!
- 4 years ago
WAIT! I take it back.
IT WORKS!
thanks for your awesome solution. hope it doesn't compromise with anything (This tool has been created to assist with the removal of Genesis components???)
God bless
- DravinClaw4 years agoNew Rookie
Just got done with webroot support and it finally rums
- 4 years ago
they said it should not have any impact with anything on protection. i asked the same thing đ
- 4 years ago
this fix is from webroot... not 3rd party.. the link i had to use because Webroot moved the link and i didnt want to email them asking where the link keep getting moved too...
- DravinClaw4 years agoNew Rookie
The fix you posted from webroot got updated that's why it moved. That's what the tech told me this morning.
- 4 years ago
Same! I just got this:
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