Mouse look fails with Razer Huntsman V3 Pro virtual Xbox 360 device enabled
**Platform:** PC (Windows 11)
**Description:**
When using a Razer Huntsman V3 Pro keyboard, Windows installs an additional "Virtual Xbox 360 Controller" device. If this device is enabled, Battlefield 2042 no longer accepts mouse input for aiming/looking. Disabling the virtual Xbox 360 controller in Device Manager immediately restores normal mouse behavior.
**Steps to reproduce:**
1. Connect a Razer Huntsman V3 Pro keyboard on a Windows 11 PC.
2. Confirm that “Virtual Xbox 360 Controller” is enabled in Device Manager.
3. Start Battlefield 2042 and enter a match.
4. Try to move the mouse to look/aim.
**Expected result:**
- The game should accept mouse input normally.
**Actual result:**
- Mouse look/aim does not work at all, as if the game has switched to controller input mode.
**Notes:**
- Other PC titles tested with the same setup do not show this issue.
- The problem is reproducible across restarts.
- This affects users who do not even need the analog/virtual controller feature of the keyboard.
**Workaround:**
Disable the “Virtual Xbox 360 Controller” device in Device Manager before launching Battlefield 2042. This fixes mouse look, but also disables some Huntsman V3 Pro features (e.g., profile switching via Fn key combos depends on this driver being enabled at least once).
**Community references:**
Similar reports from other players:
1. https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/mouse-doesnt-work-in-game/6990440
2. https://steamcommunity.com/app/1517290/discussions/0/3875970367305756355/
3. https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/no-mouse-aim-/12412406
4. https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/mouse-not-working-/7049384/replies/7049386
5. https://forums.ea.com/discussions/battlefield-2042-technical-issues-en/bf2042-mouse-aim-not-working/12408124/replies/12408578
Please confirm if this is a known conflict and whether a fix is planned.