Game Crash Issue with AMD Adrenaline 25.5.1 Drivers on Battlefield 2042
Dear EA Support, I would like to report a critical compatibility issue between Battlefield 2042 and the latest AMD Adrenaline drivers (version 25.5.1). and it seems many players have the same problem. After updating to this driver version, the game consistently crashes during mid-game death scenes, making it unplayable. The only current workaround is to roll back to an older driver version, which is not ideal for users who require the latest updates for other applications or titles. I kindly request that the development team investigate this matter and release an update or patch to ensure Battlefield 2042 runs properly with the latest AMD drivers. Thank you for your attention to this matter. Best regards, DragoGreeceBattlefield 2042 DiscSoftLTD
This pops up when I try to play This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC. (84): DiscSoftLTD I was playing couple days back and now I cant I have tried all the stuff people in other discutions are doing but I have no DiscSoftLTD or rewasd anywhere I never even used that kind of software
Activate game screen after update.
Is there a reason I'm getting this after an update to BF2042? I tried reading and doing everything, but nothing works. I can log in to Origin and online and see my purchase. I've tried fixing, reinstalling. Literally everything, nothing works... Especially as I've been playing for years. at the end of it after putting in details I get this saying computer not online Have I had my game hacked???Audio drops out entirely throughout entire PC
So when i boot the game, i get maybe 5 seconds where i can hear audio in the main menu before it cuts out my device entirely and not just within battlefield its my ENTIRE PC, all sounds from system and any other apps. I use XLR headphones through a scarlet amp so i think battlefield may be having issues with it as if i switch to my speakers it works just fine and audio comes back but if i switch but it all cuts out again. Ive tried updating drivers and lowering the bitrate through my headphones but the issue prevails
Game crashes upon death
Bug Report: Battlefield 2042 Crash on Death Animation So earlier today I started back playing Battlefield 2042 after not playing for about a year due to the new Dead Space collab with the new Outbreak mode. However, I'm having a serious issue where every time I die, right as the death animation starts to play, the game freezes and crashes immediately with no error message. This happens in all modes. I've looked online and seen others with similar issues. Some reported that deleting the cache folder for the game helped, but it was only a temporary fix — the issue returned within 30–45 minutes. Since deleting the folder didn’t help, I decided to reinstall the game, even though it’s large. Unfortunately, the problem got slightly worse: it started freezing even faster, sometimes before the death animation even starts. I then consulted ChatGPT, which recommended analyzing the crash dump file using a program called WinDbg. I did so, and shared the analysis with ChatGPT to interpret the results. ChatGPT Response Summary: Root Cause Summary: The crash was due to an Access Violation (0xC0000005) — specifically a read from a null or invalid pointer (0x0000000000000008). Crash Details: Module: amdxc64.dll (likely part of AMD graphics drivers) Function: Boost Serialization (boost::archive::detail::iserializer::load_object_data) Crash Reason: Attempted to read from RCX + 8, but RCX was NULL (0x0), leading to a crash. Contextual Clues: Crash occurred while BF2042.exe was running. Involves amdxc64.dll — a common AMD GPU driver library. Occurred during Boost serialization and DirectX 12 GPU pipeline operations. Likely Cause: A pointer used by the AMD graphics driver during deserialization or pipeline setup was NULL, causing the game to crash. So at this point, having done nearly every troubleshooting step and even running diagnostics with the help of ChatGPT, this is the closest I’ve gotten to an explanation. Hopefully someone from the developer team can help investigate further. And yes, before anyone asks — I did try switching the game to run in DirectX 11. The same issue persists. System Specs: CPU: AMD Ryzen 7 5800X GPU: AMD Radeon RX 6750 XT RAM: 32 GB DDR4 OS: Windows 11 Home, 64-bit Driver Version: AMD Adrenalin – latest version as of May 2025 Troubleshooting Performed: Verified game files via Steam Reinstalled the game Updated GPU drivers to the latest AMD version Set game to run as administrator Disabled all overlays (Discord, Steam, Radeon) Disabled all background apps No overclocking is done on this systemThis software cannot be used at the same time as the game.: Interception
On 14.05.2025 I got this error when i tried to open BF2042: "This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: Interception" I tried by myself to search for a solution and nothing i tried worked, i talked with EA support and i did all the steps they gave to me and nothing solved the issue. To be mentioned game worked well till that day. on that day something changed and i do not know what. I already did: restart PC and apps, disable all start up apps and restart, enable all start up apps and restart, check files integrity for windows and game, reinstalled the game, reinstalled the anti cheat, deleted the files from C:\ProgramData\Electronic Arts and from C:\ProgramData\Origin restart and checked the game, checked the task manager for Interception app, checked the installed apps for this name or similar apps and nothing, changed the mouse restart and tried again, uninstalled the windows update that were done on 14.05, loaded a windows backup from before that date....nothing solved. If you know what can cause this or what ca I try next I am open for ideas.
Blocked sight.
Hello. My problem is that the DD (HOLOGRAPHIC) sight for the AKS-74U is blocked. I'm meeting the requirements for unlocking it. I've had this situation for at least a month now and I can't do anything about it. So far I've tried playing a full match in various modes, including the portal, because it helped once before, I've used the "repair" option in EAapp, I've cleared the EAapp and game cache (C:\Users\***\AppData\Local\BattlefieldGameData.kin-release.Win32) and the sight is still blocked. I've also written to support but they're send me here ;) Maybe you can come up with something. Thanks and best regards ;)
