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FurmanSK's avatar
3 years ago
Solved

NOT FIXED! Unable to Connect with Error Code 1:3300J:15021:-10571258760:0B?

Been trying for almost 24 hours to connect in this game and I have tried everything in the help docs to fix this. I am out of options now.  I have attached an image to show the error.

I have tried these:

  • Repair game
  • Clear cache in EA App
  • Reset my ethernet DNS servers
  • Rebooted my PC multiple times
  • Reinstalled the game
  • Reinstalled EasyCheat

I even used Wireshark to make sure no packets were getting blocked when trying to launch the game. Nothing seemed out of the ordinary and no messed up traffic that seemed blocked.

I was able to play BF1 and BF:BC2 from my EA App also and no issues loggin into those games. This is a problem and I'm not the only one that has this issue. It happened before a week ago and I gave up and came back the next day and it worked so I am not sure why it does this but any help or anything would be appreciated. Pay for a game you have owned since it came out and can't even use it.

CM edit: edited title for clarity.

94 Replies

  • FurmanSK's avatar
    FurmanSK
    3 years ago

    I gave up on EA. I just tried to play BF5, and same error. Unable to connect. Seems they can't fix their stuff. With all the Fiascos of talking to their lack of help customer service people, I will NEVER, EVER buy another EA title again. They have proven time and time again that they don't care about the user. I need to write up my letter to them and send it certified to go through arbitration because we can't take legal action on anything. About to get blood from a stone.

  • @FurmanSK Guys after a couple months of fighting with my ISP, they solved it... Don't ask me what it was, but this error is heavily due to connection issues. Super weird because downloads speeds and everything related to internet seems to work fine, but whatever routing problem or latency problem my ISP had is now fixed and I only run across this error once every month, tops
  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi all,

     

    I'm going to close this thread to stop it from being necro'd.

     

    If you're experiencing the same or a related problem, please create a new discussion or respond to a more current thread.

     

    Thank you.

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