Forum Discussion
EA_Leeuw
Community Manager
3 years agoHey @OldOlden,
That indeed sounds odd.
Are you maybe able to post a DxDiag?
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
That indeed sounds odd.
Are you maybe able to post a DxDiag?
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
3 years ago
Here is DxDiag
- EA_Leeuw3 years ago
Community Manager
@OldOlden, cheers. I have taken a look at the DxDiag and I can see that you're getting a "LiveKernelEvent 141" error quite a few times. When searching for the possible cause of this error, this points towards a potential Hardware Failure.
Is it maybe possible that you have your PCs overclocked? Either the GPU, CPU, Memory (either XMPC or manual etc.)?- 3 years ago
Both of my PCs were from the same company. I have not changed them since I bought them. I will try to contact the company and see if they can shed some light on it. I don't even know how to overclock a PC, but will look into that maybe also.
Thanks, and I am hopeful that together we will get this resolved.