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I spoke to the company that I bought my PC's from. One of the technicians suggested that I get a copy of 3DMARK and run it. This program runs extensive tests on the components and gives results. I ran the program and there were no errors or components that indicated problems. This confirmed my experience that I have never had any system issues with any of the very many games I have played. I have attached a copy of the results of 3DMARK.
This also confirms my experience with Battlefield 2042 since I purchased it when it was first released. Over 360 hours with no problems. Two computers, no problems.
I am retired now, but for 40 years I was in IT. Started coding in Assembler, and eventually became head of IT for a large European company. I have seen a lot of strange issues in my life,
Is it possible that the creation of the Exposure Map is different in a way that is possibly causing my problem? The thing that comes to my mind is the large increase in the number of "effects" on that map. Seems like there are multiple times as many explosions, etc. Not a technical explanation, just trying to share my thoughts.
At this point I don't know what else to try. The "regular" maps are almost empty now, so there really isn't anything I can play at this point. And the Exposure map kicks me out and therefore I get no credit in the game or gain anything in the Season 1 advances/prizes.
I await your reply/suggestions.
- 4 years ago
I just downloaded Origin and played a game of Exposure Breakthrough 64. This is half the number of players and there is only one location where the battle is taking place. Having said that, I was able to play twice without any problems. I will try again this evening when the full Exposure Conquest map is available and the number of players is 128. Will update you afterwards. Thanks for the suggestion!
- 4 years ago
Played multiple games of Exposure Breakthrough 64. Also I was using EA instead of Origin to start the game. No problems at all. So not sure what to say at this point. The real test will be playing on the Exposure Conquest 128 map. Don't know when it will be available again, but I try to play every day,
When the map comes back in the rotation, I will play it and give you a report. Will try first using EA, and if I get errors will try Origin. Let you know how things go.
- 4 years ago
Spent this past week playing on the Exposure Conquest 64. I am guessing that about half of the matches had crash dumps and thus I got no reward for all of those matches.
Today I contacted the company that build my 2 PC's, and asked what they thought. First they checked all the components in my PC to make sure they were working properly. They also checked for any updates, none were found. The technician was familiar with Battlefield 2042, but he had not played it much. Based on what I told him about the problems, it was his opinion that the issue was not my PC but rather some factor(s) in the the game, most likely the Exposure map.I just spent about an hour playing on the Exposure map with 128 players since it was back in the list of maps. In this time I had 5 "games". In two of them I was able to finish the match. The other 3 ended due to crash dumps, and I received nothing for my efforts to play. This is the biggest issue for me. I would not mind glitches, but when they rob me of any reward, especially with the current season, it takes away any motivation to keep fighting the whole mess.
- 4 years ago
Will do
- 4 years ago
Here are the files. Always get 2 CrashDumps per game that does not complete normally (the issue I have all the time).
Let me know if I can help further.
- 4 years ago
I have not changed the GPU settings via the Nvidia Control panel.
Here are a couple of screen shots of my Video settings.
- 4 years ago
Sorry, forgot the last screen. Here it is.
- 4 years ago
The first time I tried it my screen went totally black after about a minute. Had to reboot computer to start again. Have played about half a dozen times since then. Yesterday was pretty good, no errors. But today it is about 50/50: half the time I am kicked from the game, the other time I can play till the end of the match. If it tells you anything, there was only one CrashDump the entire time. The reason for the rest were unknown.
- 4 years ago
Every day is different. I have Ray Traced Ambient Occlusion turned off since you requested it.
Some days I can complete 2/3 of the games. Other days, I crash almost every match.
Today I crashed in first game, second game no problems, third game crashed. Predominant errors are the CrashDumps.
- 4 years ago
Just turned Ray Traced Ambient Occlusion back on. Played 3 matches. Two were fine, one ended with a CrashDump.
Seems to me it does make any difference.
- 4 years ago
Not sure that there is a constant pattern. Just sometimes it crashes, sometimes it doesn't. Whether it is once ever 3 times, or not, really isn't the key.
The main point is where I started with my original post. In over 350 hours, I never had a problem playing or worrying about whether or not I would be able to complete a match. I never had a dump. I had never even seen a dump, Then something changed in your game's design. Now I can never count on being able to complete a match.
Playing a game where I may lose all advancement in a match at any point is more than frustrating. I do appreciate your help and suggestions, but I have a hard time understanding why the developers/coders for the game are unable to determine the problem and produce a fix.
Am I the ONLY person that has this problem?
- EA_Leeuw4 years ago
Community Manager
@OldOlden, I do understand the frustration, however I am afraid that all we can do at the moment is try to collect valuable data as to what could be causing these issues for you.
A request; could you create a .zip file again with the crash dump files that the game created when you were crashing/are crashing with Ray Traced Ambient Occlusion turned off? - 4 years ago
Played 5 matches. Here are all the CrashDumps.
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